- SAIC (Quantico, VA)
- …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... customer satisfaction benchmarks and metrics. + Provides weekly, monthly, and customer service ad-hoc reports. + Executes change management to perform… more
- Coinbase (Richmond, VA)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... who believes in the power of crypto and blockchain technology to update the financial system. We want someone...alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary… more
- Amazon (Arlington, VA)
- …Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ... Library: https://aws.amazon.com/health/?nc2=h\_ql\_sol\_ind\_hcl Basic Qualifications * 5+ years of driving technology initiatives including 2+ years of customer -facing… more
- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... Senior Manager, Product Management - Customer Core and Identity Product Management at Capital...outcomes by focusing on leverage and execution excellence + ** Technology Driven** - Leverages technology to deliver… more
- Amazon (Herndon, VA)
- …behalf of your customer . You create, manage, and deliver business and technology projects navigating risks or roadblocks and can execute in an ambiguous and ... National Security by paving the way for innovation through customer advocacy? Do you have the program management and...programs who have already adopted AWS as a cloud service provider and expect a high level of support… more
- Concentrix (Richmond, VA)
- …problem-solving skills to manage complex technical challenges. + Strong communication and customer service skills. **Education:** + Bachelor's degree in Computer ... Job Title: Customer Engineer- Data Focused Job Description We're Concentrix....technology and insights to modernize and simplify the customer experience. Within our professional services team, you will… more
- Comcast (Glade Spring, VA)
- …order to provide (or remove) services to the customer . Completes all customer interactions as required. + Performs service calls. Troubleshoots the drop from ... equipment. Assesses and designs basic home networks using appropriate technology and based on customer needs using...of the work are recorded for entry in the customer 's account. + Determines acceptability of service … more
- Datavant (Richmond, VA)
- …-centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability to build deep, ... challenge of tackling some of healthcare's most complex problems with technology -forward solutions. Datavanters bring a diversity of professional, educational and… more
- Honeywell (Richmond, VA)
- …to drive knowledge and understanding of HBS' OT, Enterprise Applications & Connected Service solutions to our existing customer base and new customer ... ** Service Solutions Delivery Manager** As a Service...strengthen Honeywell's position, credibility and value proposition in the technology space. . Build productive customer relationships,… more
- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... Manager, Product Management - Customer Services & Strategy (US Card) Product Management...for Capital One - both on the business and technology side. This product manager will lead massive efficiencies… more