- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer .../ AI / ML. - 10+ years in the technology industry focused on customer success or… more
- Coinbase (Richmond, VA)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... who believes in the power of crypto and blockchain technology to update the financial system. We want someone...expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team… more
- Microsoft Corporation (Reston, VA)
- …as possible. **Enablement** + Coordinates engineering resources for sales teams in customer interactions to accelerate deal closing and technology adoption. ... updates. Espouses capabilities, impacting a wide breadth of organizations. **Product and Service Insights** + Evaluates customer short- and long-term strategy… more
- Lumen (Richmond, VA)
- …implementation via contract end-date management, leveraging renewals to influence customer technology evolution while incorporating on-net migrations that ... addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With...customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery &… more
- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... Sr. Associate, Product Management - Customer Services & Strategy (US Card) Product Management...the Claims System of Record (CSOR) and Fraud Reporting Service (FRS), core data products associated with the resolution… more
- CACI International (Sterling, VA)
- Technical Lead Service Management Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... for driving service level and performance strategy, aligning with the customer 's documented strategy while supporting service optimization. The role demands… more
- ThermoFisher Scientific (Richmond, VA)
- …Responsibilities: * Develop positive relationships with customers by providing excellent customer service . Leverage customer onboarding meetings to ... expectations, decide on success criteria, and understand individual customer needs. * Work closely with the service...engineers, product marketing managers, and R&D in an advanced technology role. + Excellent teammate that can also work… more
- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... Senior Manager, Product Management - Customer Services & Strategy (US Card) Product Management...outcomes by focusing on leverage and execution excellence + ** Technology Driven** - Leverages technology to deliver… more
- The Goodyear Tire & Rubber Company (Danville, VA)
- …specialist, lane advisor, retail advisor, car sales, tire sales, express lane, express service advisor, customer service , salesclerk, sales tower, lot ... inventory, retail, sales associate, Entry Level-Lube Technician, Technician, express lube technician, customer service , service , front desk, general … more
- The Goodyear Tire & Rubber Company (Fredericksburg, VA)
- …some holidays + Commitment to following established safety policies and procedures. Customer Service , Upselling, Solutions, Parts Specialist, Customer ... the tire and auto service innovation leader! **General Description: ** As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto … more