- Medtronic (Arlington, VA)
- …Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves ... gather feedback and ensure product success.** **May provide onsite training of customer support personnel.** **Maintaining accurate records of service calls,… more
- Xerox (Chesapeake, VA)
- …success in the following categories: + Comprehensive understanding of our company and customer service culture. + Clear expectations in reference to call load, ... Onsite Service Technician (Production) 2nd Shift - Chesapeake, VA...Harnessing our leadership position in office and production print technology , we've expanded into software and services to sustainably… more
- TekSynap (Reston, VA)
- …minimum of 10 years of experience directly related to IT + Experience in customer service , leadership, and logistics may be advantageous. + Good computer skills ... the ability to use business support software. + Strong customer service , project management, and quality control...fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive… more
- Microsoft Corporation (Reston, VA)
- …Compliance) + Ability to read/analyze network and web traces. + Excellent Customer service , problem-solving, and teamwork skills; ability to handle high-pressure ... experts supporting Office 365 Government Cloud customers? We are seeking a customer -obsessed ** Customer Experience Engineer II** with a deep background in… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by… more
- Cayuse Holdings (Richmond, VA)
- …(M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions ... and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the... to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines… more
- TekSynap (Arlington, VA)
- …desktop systems, operating systems, and diverse technical environments. iv. Excellent customer service orientation and verbal communication skills. Experience ... a lead technician in the performance of onsite Support activities, where excellent customer service and professional expertise are required. TekSynap is a fast… more
- Red River (Chantilly, VA)
- …and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration ... persistence, effective utilization of provided resources and the ability to deliver superior customer service . + Proven ability to utilize CRM data, product… more
- Capital One (Mclean, VA)
- Manager, Data Analysis- Customer Core At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry ... using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this...and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a team… more
- ServiceNow, Inc. (Vienna, VA)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... to do in this role:** The role of the Customer Success Advocate is to act as an advocate...residence and the closest ServiceNow office using a third-party service . **Equal Opportunity Employer** ServiceNow is an equal opportunity… more