- The Hertz Corporation (Richmond, VA)
- …continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that ... cost-per-contact, etc.) + Managing vendor relationships, workforce planning, and technology strategy + Overseeing revenue-generating service channels (sales,… more
- Sharecare (Richmond, VA)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of ... Customer Service Representatives and/or Engagement Specialists. Responsibilities include the coaching, development and daily support and management of the team.… more
- R1 RCM (Warrenton, VA)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative** , you'll work to help our ... as needed shifts** R1 is the leading provider of technology -driven solutions that transform the patient experience and financial...**Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and… more
- Mass Markets (VA)
- …established ourselves as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. This ... + Listen to customers, understand their needs, and resolve customer issues + Utilize systems and technology ...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- CARMAX (Richmond, VA)
- … experience. The position partners with the following business areas: Retail, Customer Experience, Customer Relations, Service Operations, among others. ... career should be! **ABOUT THIS JOB** **:** The Director, Technology provides technology solutions and services that...more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate… more
- Ricoh Americas Corporation (Alexandria, VA)
- **Job Title: Area Customer Service Coordinator** Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring ... Office suite and other computer operations. + Demonstrated with prior experience in customer service or related fields. + Commitment to personal growth and… more
- Koniag Government Services (Arlington, VA)
- …requirements and industry standards. + Evaluates and manages relationships with technology vendors, service providers, and strategic partners. + Assists ... a Koniag Government Services company, is seeking an Acquisition Technology Advisor with a Secret clearance with eligibility to...to TS/SCI clearance to support KPS and our government customer . **This is a remote opportunity with ability to… more
- Robert Half Office Team (Fairfax, VA)
- Description We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service ... inquiries * Balance inbound and outbound calls, providing exceptional customer service in all interactions * Conduct...technology , marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- Robert Half Office Team (Manassas, VA)
- Description Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our ... client's customers and potential customers. This Customer Service Representative position is based in...technology , marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- Evolent (Richmond, VA)
- …technologies, and best practices to recommend innovative solutions that enhance the customer service experience. * On-Call Support: Provide periodic on-call ... and Workforce Management (WFM) tools. * CRM Integration: Experience with CRM and customer service platforms. * Emerging Technologies: Knowledge of AI, chatbots,… more