- Coinbase (Richmond, VA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology ...of Customer Experience, CX Agent Experience and Technology leader to deliver secure, scalable and efficient compliance… more
- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design...+ **Human Centered** - Obsesses about internal and external customer needs to reimagine and innovate product solutions +… more
- Datavant (Richmond, VA)
- …challenge of tackling some of healthcare's most complex problems with technology -forward solutions. Datavanters bring a diversity of professional, educational and ... and enable better care decisions at the point of service . This is a leadership role that combines strategic...Insights Platform suite. + Define multi-year plans aligned to customer outcomes, regulatory drivers, and market trends in risk… more
- McIntire Solutions (Chantilly, VA)
- …test plans, and other CDRL items. . Identify and evaluate the customer 's architecture and Technology Roadmaps, providing technical guidance associated with ... Assist in the development and maintenance of the enterprise Technology Roadmap and align future system concepts to the... Roadmap and align future system concepts to the customer 's strategic plan. . Define and document data standards,… more
- Daktronics (Harrisonburg, VA)
- …and requirements. + Effective multitasking and prioritization abilities. + Strong customer service orientation, excellent communication, attentive listening, and ... Daktronics and be part of a team that creates cutting-edge digital LED display technology and audio systems. Experience the thrill of working on projects that bring… more
- Sharp Electronics Corporation (Falls Church, VA)
- …Account Executive, where you'll drive our new business strategy and build strong customer relationships to boost sales of our technology solutions. Your ... to exceed sales targets. + Collaborate effectively with sales, operations, and service teams for exceptional customer satisfaction. + Schedule and conduct… more
- TekSynap (Radford, VA)
- …Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under the C2E ... Division and C2E customers on operational matters. + Review and approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based customer… more
- Cengage Group (Virginia Beach, VA)
- …closely with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized to ... + Define the product roadmap for Salesforce, aligning with business objectives and customer needs. + Partner with business teams to gather and document requirements,… more
- Cardinal Health (Richmond, VA)
- …Reviews, and Client Health Reports + Identify and qualify opportunities within service portfolio (including but not limited to technology , program design, ... requirements are fulfilled. + Develop and demonstrate a comprehensive knowledge of customer invoicing, payment terms, collections, and customer payment history… more
- TekSynap (Arlington, VA)
- …installations, relocations, and upgrades of equipment and services in accordance with customer requirements and JSP guidelines. Ensure all tasks are completed within ... to JSP's change management process for tracking and executing MACs via service request tickets. Collaborate with stakeholders to accommodate voice, video, and data… more