- Houston Methodist (Sugar Land, TX)
- …an Quality departments to develop action plans for improvement. + Provides excellent customer service with a physician focus with training support and problem ... hospital departments to resolve problems in operational and information technology system issues. ** SERVICE ESSENTIAL FUNCTIONS** +...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Red Hat (Austin, TX)
- …platforms **What You Will Bring** * A background in architecting and designing complex customer solutions in a rapidly evolving technology domain * 4+ years of ... Automation solution in our key enterprise accounts, government agencies, and service provider partners. Through in-person and remote interactions, the Automation… more
- Mass Markets (TX)
- …teams and achieving aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication, negotiation, ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Ricoh Americas Corporation (Austin, TX)
- …professional and businesslike manner while being friendly and using a high standard of customer service . * Prioritize calls and escalate customer service ... SKILLS AND ABILITIES** * Strong verbal and written communication skills * Demonstrated customer service /relations skills * PC skills * Basic clerical and… more
- Highmark Health (Austin, TX)
- …US CITIZEN This position serves as a key liaison between Claims Operations, Customer Service , Regulatory Affairs, IT, Legal and other departments, proactively ... industry regulatory changes and assess their potential impact on Claims Operations, Customer Service and other operational areas processes and collaborate with… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax...and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class… more
- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Deloitte (Austin, TX)
- Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, ... transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through… more
- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... solutions. + Proven success in selling managed services, system integration, and technology products. + Familiarity with market research tools like Hoovers, Mintel,… more
- PNC (Dallas, TX)
- …to the company's success. As a Software Engineering Manager within PNC's Lending Technology organization. the preferred candidate will reside and work in one of our ... Technology hub locations: Miamisburgh, OH; Birmingham, AL; Cleveland, OH;...maintaining Web applications, familiarity with DevOps & CI/CD, enforce Security best practices and ability to balance speed and… more