- Capital One (Mclean, VA)
- …status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology . We believe our portfolio of ... customer account information at the highest level of security . The products built by our team are foundational...outcomes by focusing on leverage and execution excellence + ** Technology Driven** - Leverages technology to deliver… more
- SAP (Herndon, VA)
- …technical complexities throughout their entire lifecycle. + Primary contact for the customer regarding technology discussions + Recognized as the escalation ... for business software and related services, and SAP National Security Services Inc.(R) (SAP NS2(R)) is an independent US...delivery to derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction… more
- Amazon (Arlington, VA)
- …Management team, this position embodies our mission to anticipate and deliver technology solutions that enable customer success through proactive planning, ... - 5+ years of experience in technical support, platform administration, or similar customer -facing technical role - IT security and access management experience,… more
- ServiceNow, Inc. (Vienna, VA)
- …etc.) with multiple systems + Develop required portal components + Prepare all customer -facing deliverables focused on the technology and responsible for quality ... today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our… more
- CACI International (Arlington, VA)
- Customer Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... current service desk processes and procedures and champion continuous service improvement initiatives to meet or exceed customer -defined Acceptable Quality… more
- TekSynap (Reston, VA)
- …minimum of 10 years of experience directly related to IT + Experience in customer service , leadership, and logistics may be advantageous. + Good computer skills ... the ability to use business support software. + Strong customer service , project management, and quality control...fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive… more
- Mastercard (Arlington, VA)
- …provides cutting edge services in the areas of Business & Market Intelligence, Customer Acquisition and Engagement, Security Solutions, and Open Banking. Focused ... payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique… more
- TekSynap (Arlington, VA)
- …desktop systems, operating systems, and diverse technical environments. iv. Excellent customer service orientation and verbal communication skills. Experience ... a lead technician in the performance of onsite Support activities, where excellent customer service and professional expertise are required. TekSynap is a fast… more
- Red River (Chantilly, VA)
- …and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration ... persistence, effective utilization of provided resources and the ability to deliver superior customer service . + Proven ability to utilize CRM data, product… more
- CACI International (Sterling, VA)
- …with appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction between the ... Service Desk Lead Job Category: Information Technology...CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology… more