- Lumen (Sacramento, CA)
- …handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and… more
- J&J Family of Companies (Irvine, CA)
- …at https://www.jnj.com **Job Function:** Customer Management **Job Sub** **Function:** Customer Service Operations **Job Category:** People Leader **All Job ... Johnson & Johnson MedTech Electrophysiology is recruiting for a Manager, Customer Support within the Electrophysiology (EP) business unit based in Irvine,… more
- Microsoft Corporation (Los Angeles, CA)
- …+ Partner with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical ... customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for… more
- Merck (Sacramento, CA)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... **Job Description** The Virology Customer Representative is a key member of the...Relationships, Lead Generation, Market Analysis, Medical Virology, Pharmaceutical Sales Training , Product Data Management Systems, Sales Calls, Sales Metrics,… more
- Confluent (Sacramento, CA)
- …Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies to address those blockers to adoption. + ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
- Howmet Aerospace (Torrance, CA)
- …trains the Customer Support Team to maintain the highest level of customer satisfaction; investigates and solves product and service complaints; acts as an ... American HFS Manufacturing Sites and customers. + Responsible for training and motivating the Customer Support Team,...+ Responsible for training and motivating the Customer Support Team, monitoring their performance, resolving customer… more
- Coinbase (San Francisco, CA)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused… more
- TreeHouse Foods, Inc. (CA)
- …world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service . Our strategy is to be the leading ... AZ Works from Home **Job Type:** Field Sales **Job Posting Title:** Manager, Customer and Category Management **About Us** **:** TreeHouse Foods (NYSE: THS) is a… more
- LiveRamp (San Francisco, CA)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
- Dynatrace (Mountain View, CA)
- …etc. + CMDB/ITSM Technologies/platforms such as ServiceNow and BMC + Must be customer service oriented and believe in teamwork, collaboration, adaptability & ... adoption of the product, and foster growth of the customer 's footprint. + Be the customer 's advocate...additional features to meet their requirements. + Provide web-based training to user groups to support organizational adoption. +… more