- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains. -… more
- SHI (Albany, NY)
- …need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with SHI sellers...& software specific offerings and programs. + Assisting in training SHI Sales on Cisco products & programs and… more
- Enterprise Mobility (Roslyn, NY)
- …Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily ... training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in...years college experience OR at least two years of customer service experience + Must have a… more
- Barnes & Noble (Westbury, NY)
- …excellent analytical and problem-solving skills with a strong focus on communication and customer service . Following a successful training period (M-F ... in the call tracking system. * Place and expedite service calls with our outside vendors when on-site assistance...Windows Server 2019 operating systems) * Strong focus on customer relationships and the ability to work and collaborate… more
- Genentech (New York, NY)
- …team at Genentech is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They use AI, digital ... life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This position is based in South San… more
- Wolters Kluwer (New York, NY)
- …escalated customer issues, providing resolutions and feedback. * Coordinate with training resources to facilitate customer training sessions. * Implement ... About the Role: Step up as a Manager, Customer Success, where you will manage a team...sales and support teams to design and implement new service initiatives. Skills: * Leadership: Proven ability to manage… more
- International Paper (Scotia, NY)
- …**The Qualifications, Skills and Knowledge You Will Bring:** + 3 years of customer service experience with a high school diploma/GED or an undergraduate ... Paper's customers and is entrusted to ensure that our customers receive a world-class customer experience. + Entrusted as a key-member of the site's team to meet or… more
- Google (New York, NY)
- …Ads and online advertising. + Experience in digital sales, client management, customer service , business development, customer outreach, marketing, ... Customer Growth Associate, Google Customer Solutions...this role, you will learn, grow, and receive continuous training and mentorship alongside a tight-knit cohort of talented… more
- Enterprise Mobility (Bronx, NY)
- … Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, ... training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in...calls as assigned + Provide a high level of customer service by assisting customers and assessing… more
- Lumen (Albany, NY)
- …us as we digitally connect the world and shape the future. **The Role** The Customer Success Consultant is a customer -facing role aligned to our large and ... mid-market enterprise customer segment, driving customer value and success...relationships with customers to optimize CS plays while leveraging self- service + Share thought leadership with customers based on… more