- United Airlines (San Francisco, CA)
- …against all division and corporate maintenance objectives. This includes maintenance customer service level agreement (SLA) compliance, maintenance cycle time, ... Achieving our goals starts with supporting yours. Grow your career, access...customer reporting and communication programs while sustaining positive customer service and effectiveness ratings + Lead… more
- Cisco (Milpitas, CA)
- **Meet the Team** The Customer Validation Testing (CVT) team is at the forefront of developing solutions that power the largest networks in the world. Engineers on ... XR platforms, and solutions for deployment in high-end Cisco Web and Service Provider customers, impacting an endless number of users worldwide. The team… more
- Oracle (Sacramento, CA)
- …and strong OSS knowledge specifically in orchestration, fulfillment, inventory management, service activation, network and service assurance. The ideal candidate ... support to prospective clients and customers while ensuring high customer satisfaction. You are expected to deliver high quality...enterprise billing experience. + Ideally worked for either a service provider / telco in the IT / OSS… more
- Oracle (Sacramento, CA)
- …and implement business plans to ensure continued optimal performance and excellent customer service throughout the region. * Manage partner/vendor relations ... but not limited to ISO, SOC1 &2, NIST, FedRamp, HIPPA and PCI. * Customer Service -providing quality advice to Oracle employees on all aspects of Physical… more
- Oracle (Sacramento, CA)
- …ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and build/modify SOPs + ... by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why...on onsite emergency as needed. + Participate and complete training that aligns with corporate objectives to bridge skill… more
- Oracle (Santa Clara, CA)
- …ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and create/modify SOPs. + ... on onsite emergency as needed. + Participate and complete training that aligns with corporate objectives to bridge skill...gaps and learn new relevant technologies. + Act within Service Level Agreements (SLA) on the tickets assigned to… more
- Compass Group, North America (San Francisco, CA)
- …and nonprofit organizations. **Key Responsibilities:** + Deliver a consistent, outstanding customer service experience + Manage and book reservation requests; ... them and we know how to grow them. It starts with hiring people who share our passion for...duties as assigned by manager **Minimum Qualifications:** + Outstanding customer service skills + Superior verbal and… more
- Marriott (Los Angeles, CA)
- …approachable for all team members. * Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service ** * Provides ... satisfaction result with employees. * Responds in a timely manner to customer service department request. **Additional Responsibilities** * Provides information… more
- Marriott (Anaheim, CA)
- …* Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer . * Analyzes service issues and identifies trends. * Makes and ... and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet… more
- Public Consulting Group (Chula Vista, CA)
- …appropriately. + Maintains up-to-date knowledge of community resources, labor market and training resources. + Assists manager in meeting all performance metrics and ... been made and maintain a tracking system to identify error trends and identify training needs. + Assists in identifying training needs and error-trend rates for… more