• Strategic Customer Engagement Director

    Verint Systems, Inc. (Albany, NY)
    …business outcomes for executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations + Ability to learn ... At Verint, we believe customer engagement is the core of every global...Office Suite and CRMs + Willingness and ability to travel up to 20%, occasionally at short notice +… more
    Verint Systems, Inc. (04/04/25)
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  • Principal, Customer Success Specialist…

    Amazon (New York, NY)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer ...complex business problems with advanced technologies - Ability to travel up to 15% as needed Preferred Qualifications -… more
    Amazon (05/24/25)
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  • Customer Care Advocate IA

    Excellus BlueCross BlueShield (Dewitt, NY)
    …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer...hours at a time. + Must be able to travel across the enterprise. + Regularly required to talk.… more
    Excellus BlueCross BlueShield (05/21/25)
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  • Manager, Airport Customer Operations

    American Airlines (New York, NY)
    …methods of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and ... accepts accountability for follow-through + Communicates procedural changes to Customer Service Managers, supervisors and employees and ensures compliance +… more
    American Airlines (06/07/25)
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  • Customer Business Manager

    Acosta Group (Buffalo, NY)
    …with client standards; Existing client growth (targeted revenue $/sales volume); Customer service (NPS) _Knowledge, Skills and Abilities_ : Communication ... including market and industry trends; Good organizational and time management skills; Customer service orientation; Ongoing professionalism and ability to handle… more
    Acosta Group (05/20/25)
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  • Mgr Customer Operations (Individual Market…

    Excellus BlueCross BlueShield (Rochester, NY)
    …recommendations, and assists in the implementation of Operational Process Automation. + Customer Operations Processing Accuracy and Service Quality Specific: + ... encourage you to apply! Job Description: Summary: Under the guidance of Customer Operations Senior Leadership, the position is responsible for managing assigned area… more
    Excellus BlueCross BlueShield (05/28/25)
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  • Food Service Worker II

    Bassett Healthcare (Cooperstown, NY)
    Service Worker II completes assigned functions within the department, excellent customer service , operates and maintains the dietary food equipment. Through ... Nursing Staff and feedback from other coworkers. Ensures excellent customer service . Will present a professional courteous...Working conditions: Occasional noise, wet and/or humid, mists, odors Travel : Occasional Travel - The job may… more
    Bassett Healthcare (06/06/25)
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  • Customer Success Manager

    Cardinal Health (Albany, NY)
    …trust + Work collaboratively with internal and external teams including Operations, Customer Service , and Software Engineering during deployment process as well ... team of Customer Success Consultants to deliver customer satisfaction, solution adoption, and renewal/expansion + Travel...levels of an organization + Strong analytical skills + Customer service , problem solving, and project management… more
    Cardinal Health (06/04/25)
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  • Sr. Customer Solutions Manager, Media…

    Amazon (New York, NY)
    …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and committed ... Product lifecycle or product management experience - Ability to credibly coordinate between service teams and customers to meet unique customer opportunities - A… more
    Amazon (04/11/25)
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  • Field Service Engineer I

    Olympus Corporation of the Americas (Buffalo, NY)
    …and service . + Respond to customer inquiries, maintain a good customer service reputation by complying with all regulatory requirements and all aspects ... researchers, and other decision makers in assigned accounts including travel to customer facilities and onsite support....and make effective decisions while communicating solutions. + Strong customer service skills with the ability to… more
    Olympus Corporation of the Americas (06/07/25)
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