- Deloitte (Mclean, VA)
- Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, ... transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through… more
- ISC2 (Richmond, VA)
- …their employees to certification goals. You will do this by providing excellent customer service ,creating specialized bundles to achieve customer goals, ... lead follow up for the team when needed, resolving customer issues and providing support to current and prospective...weekends, and/or overtime, when necessary + Up to 10% travel required + Remain in a stationary position, often… more
- Watco Companies LLC (Richmond, VA)
- …for customer satisfaction and profitability by improving quality and service delivery. The Quality Assurance Manager is responsible for creating, reviewing, ... The Quality Assurance Manager must participate in AAR, FRA, Customer or Internal Quality Assurance facility audits and certification...is required to exert up to 50lbs of force occasionally + Travel is required approximately 15% of the… more
- Huntington Ingalls Industries (Mclean, VA)
- Requisition Number: 25126 Required Travel : 26 - 50% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $159,814.00 - $236,000.00 Security ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Capital One (Richmond, VA)
- …be responsible for researching, analyzing, and offering regulatory guidance on high-risk customer complaints to support the Customer Advocacy Office (CAO) team ... including communication from/to regulators, agents, and customers, and analyzes how customer accounts were serviced. This role involves analyzing complaints for… more
- BD (Becton, Dickinson and Company) (Richmond, VA)
- …the customer in growth and long-term retention activities. + Complete customer service activities including product in-servicing, follow up on technical ... driving profitable growth. + Develop, document, and drive the customer buying process through full utilization of a territory...ability to prioritize and segment accounts + Ability to travel up to 75% + Must possess and maintain… more
- Navient (Richmond, VA)
- …financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from ... who originate a loan with Earnest. + Based on customer insights, define our strategy and execute a product...company match + Robust tuition reimbursement program + $1,000 travel perk on each Earnie-versary to anywhere in the… more
- Signet Jewelers (Fairfax, VA)
- …creation of wholistic training plans based on insights from business reporting, customer feedback and personal in-store observations. Ensure all team members in the ... execution of other communication vehicles such as Voice of Customer . Build a bench of future leaders through skill...social media, video conference, telephonic and text. Position requires travel up to 80% of the time for business… more
- Wolters Kluwer (Richmond, VA)
- …Lippincott Nursing portfolio, with a significant role in setting and negotiating product/ service terms. You will leverage your deep understanding of business and ... demand for the organization's products and services, driving revenue and ensuring high customer satisfaction. You will be part of the Health Learning, Research &… more
- Marc Jacobs (Mclean, VA)
- …years' experience in retail, sales, or industry-adjacent role with a focus on customer service + Prior leadership experience strongly preferred + Experience in ... the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with… more