- Verint Systems, Inc. (Richmond, VA)
- …business outcomes for executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations + Ability to learn ... At Verint, we believe customer engagement is the core of every global...Office Suite and CRMs + Willingness and ability to travel up to 20%, occasionally at short notice +… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer ...complex business problems with advanced technologies - Ability to travel up to 15% as needed Preferred Qualifications -… more
- Wabtec Corporation (Roanoke, VA)
- …vendor scorecard. **What do we want to know about you?** + Experience with Customer Service or Inside Sales + Robust professional network, willingness to ... be the single point of contact for non-technical support needs of major customer (s). To achieve customer loyalty founded on excellent response to non-technical… more
- Love's Travel Stops & Country Stores (Max Meadows, VA)
- …drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service . They are key team members, combining technical and ... contact between customers and the sales department. Responsibilities include exceptional customer service , positive rapport building, expert salesmanship, and… more
- Fujifilm (Richmond, VA)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will… more
- Amazon (Arlington, VA)
- …Facts and Data - through our expertise, we inform priorities and influence the customer , AWS service , best practice and industry solution opportunities. - Focus ... Financial industry by paving the way for innovation through customer advocacy? Do you have the program management and...of employment. This position may require 25% - 40% travel dependent on geo and time of year. (geo-specific)… more
- Amazon (Herndon, VA)
- …the future of the National Security by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust ... motivated to foster cloud adoption in alignment with your customer 's mission? Amazon Web Services (AWS) is seeking a...months of employment. This position may require 10%- 15% travel dependent on a case by case basis. This… more
- Confluent (Richmond, VA)
- …Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and ... for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as Sales, Product Management… more
- Prime Therapeutics (Richmond, VA)
- …and drives every decision we make. **Job Posting Title** Director, Voice of Customer and Journeys - Remote **Job Description** The Director Voice of Customer ... leads teams that consult, provide insights from voice of customer (VOC) and lead experience design and journey management...be able to exchange accurate information + Ability to travel up to 10% of the time + Occasionally… more
- Amazon (Arlington, VA)
- …by Facts and Data - through our expertise, we inform priorities and influence the customer , AWS service , and best practices. - Focus on Excellence - we take ... Civilian agencies by paving the way for innovation through customer advocacy? Do you have the program management and...of employment. This position may require 25% - 40% travel dependent on geo and time of year. (geo-specific).… more