- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation. The AWS Professional Services organization is a… more
- Banco Popular Puerto Rico (Brooklyn, NY)
- … service in accordance with bank goals to attain growth, profitability, and customer satisfaction. The Sales and Service Asspciate is responsible for the ... is responsible for the sale of bank products and services to meet all needs of existing and potential...customer transactions while providing courteous, timely, and informative service with which the customer feels completely… more
- Banco Popular Puerto Rico (Bronx, NY)
- …processing of customer transactions while providing courteous, timely and informative service with which the customer feels completely satisfied. Emphasis is ... is responsible for the sale of bank products and services to meet all needs of existing and potential...processing, ATM settlements, client transactions, etc. Best in Class Customer Experience + Consistently perform sales and service… more
- Canon USA & Affiliates (Rochester, NY)
- …via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide ... plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Good customer… more
- Tompkins Community Bank (Batavia, NY)
- …and chat service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for answering escalated calls from ... for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and problems, with a high degree of skill and ability to… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- SHI (Albany, NY)
- …Summary** The Services Sales Executive will lead SHI AWS professional service opportunities from an education, enablement and engagement perspective; all the way ... a $15 billion global provider of IT solutions and services .** **Over 17,000 organizations worldwide rely on SHI's concierge...solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions… more
- Human Technologies Corporation (Utica, NY)
- …regulatory and contract requirements are managed effectively, and the delivery of services meet customer expectations. 5. Creates and maintains an operational ... Job Description The Vice President- Services supports Human Technologies' mission of Creating Employment...Operations: 1. Provides strategic and tactical direction for all service lines of business to ensure sustainable growth of… more
- Amazon (New York, NY)
- …Business Development, Marketing, Partners, Support, Service teams and Professional Services ) to support customer interests. This includes dotted line ... most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all… more
- Amazon (New York, NY)
- Description The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared ... Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team...provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily… more