- City of New York (New York, NY)
- … services . - Work with the Fair Hearing Unit or supporting employment services or another support service center, conduct conferences and interviews for ... Administration (FIA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via… more
- GE HealthCare (NY)
- …+ Work closely with internal stakeholders to develop and implement new or enhanced services that differentiate GE Healthcare and meet customer needs. + Manage ... customer experience. + Monitor key performance indicators (KPIs) related to service and customer satisfaction, identify areas for improvement, and implement… more
- Canon USA & Affiliates (New York, NY)
- …via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide ... plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask… more
- Qualtrics (New York, NY)
- …Manager approval required if you are a TSM applying from outside the Goods & Services CU** At Qualtrics, we create software the world's best brands use to deliver ... Technical Success Manager** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics....them unlock the most value from our products and services . We understand their goals and, as trusted advisors,… more
- Amazon (New York, NY)
- …technical and non-technical audiences - Strong experience in AWS cloud migration services , including AWS Application Migration Service and Cloud Migration ... Description The Amazon Web Services (AWS) Professional Services (ProServe) team...business objectives. You'll be a key player in driving customer success through their cloud migration and modernization journey,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... algorithms to solve real world problems with significant impact? The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Applied… more
- Republic Services (Great River, NY)
- …Complete all required sales reports in a thorough and timely fashion. + Review Customer Service Agreements for terms and conditions pricing, accuracy and other ... to provide training and coaching. + Assist with new customer solicitation, bid preparation and customer retention...+ Maintain a thorough knowledge of the Company's available services , lines of business, pricing structures to assist sales… more
- Lumen (Albany, NY)
- …handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing...successful deployment of solutions and services including periodic first bill reviews and audits to… more
- Justworks (New York, NY)
- …possible, but no simpler." Qualifications + 6+ years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS ... Customer Support Specialist, Payments New York, New York...both product and subject matter education + Provide specialized services to admins including payments issues triaging & support,… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more