- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of the ... organization wide initiative. About the team The Amazon Vendor Services program is a paid service that...in one of five major categories: (1) A designated Account Manager , (2) Strategic business advice, (3)… more
- Celestica (New York, NY)
- …design services . Will typically manage the business and operations side of a customer account or division with $500 plus annual revenue. + Accountable for ... directors for a large strategic customer , or customer group. The Global Accounts General Manager ...Global Account , developing and executing three year account plans for each customer + Actively… more
- NTT America, Inc. (Albany, NY)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for coordinating a team of ... Customer / Engagement Management** + Own and drive customer satisfaction and service quality + Develop...+ Identify and drive continuous improvement initiatives + Lead service reviews on account , engagement, and personnel… more
- Celestica (New York, NY)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...alignment to ensure we can meet those needs + Customer manufacturing and services site visit support… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a...from Confluent's solutions + Drive cross functional programs and services across existing account base that will… more
- Omnicell (New York, NY)
- ** Customer Success Manager ** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their ... of relevant Omnicell experience. + 3+ years in a Customer Success, Relationship Management, Account Management, or...SaaS solutions + 2 years' experience as a business manager in a retail pharmacy, working with vendors providing… more
- Qualtrics (New York, NY)
- …5,000 people across the globe who think that's work worth doing. **Analyst, Technical Success Manager ** **Why We Have This Role** The Customer Success Team is at ... **Level: L3** Manager approval required if you are a TSM...internal and external partners to ensure execution of client account strategy and delivery of target customer … more
- WM (Albany, NY)
- …impact to the company and customer , with approval by account manager .* Work with other supervisors/managers to coordinate services and keep them informed ... **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of orders. Provides logistics support for domestic and… more
- WM (Albany, NY)
- … customer and/or vendor to minimize the overall impact to the company and customer , with approval by account manager . + Work with other ... Culture (https://www.wm.com/us/en/inside-wm/who-we-are) . **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of… more
- Mastercard (New York, NY)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager Who is Mastercard? Mastercard is a global ... Overview The Client Success team is looking for a Manager , Customer Success Management (CSM) to act...strategic clients, ensuring their success with Mastercard's products and services , and identifying growth opportunities for the business. You… more