- Securitas Security Services USA, Inc. (Irving, TX)
- …at direction of Regional Account Manger to ensure the delivery of high-quality customer service for Microsoft account ; evaluates service quality and ... Colinas, TX. This role provides a high degree of customer service as well as problem resolution....Reviews. 4. Within assigned region, directly assist the Regional Account Manager with communication, education, and response… more
- MongoDB (Austin, TX)
- …our Austin office. Our ideal candidate will have + 7+ years experience working in Customer Success, Account Management, Client Services or other similarly ... MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion... management skills as well as acting as the account team leader across Sales, Professional Services ,… more
- Celestica (Houston, TX)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...alignment to ensure we can meet those needs + Customer manufacturing and services site visit support… more
- Confluent (Austin, TX)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a...from Confluent's solutions + Drive cross functional programs and services across existing account base that will… more
- Omnicell (Dallas, TX)
- ** Customer Success Manager ** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their ... of relevant Omnicell experience. + 3+ years in a Customer Success, Relationship Management, Account Management, or...SaaS solutions + 2 years' experience as a business manager in a retail pharmacy, working with vendors providing… more
- WM (Austin, TX)
- …impact to the company and customer , with approval by account manager .* Work with other supervisors/managers to coordinate services and keep them informed ... **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of orders. Provides logistics support for domestic and… more
- WM (Austin, TX)
- … customer and/or vendor to minimize the overall impact to the company and customer , with approval by account manager . + Work with other ... Culture (https://www.wm.com/us/en/inside-wm/who-we-are) . **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of… more
- MongoDB (Austin, TX)
- …accelerate and de-risk the adoption of MongoDB by our customers. As a Senior Engagement Manager , Professional Services Sales, you will be a key leader within the ... PS team and work cross-functionally with the Sales, Professional Services , and Customer Success organizations to drive professional services sales and… more
- SAP (Houston, TX)
- …Engagement (CDE) organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer Engagement from ... services throughout their entire lifecycle. This is a customer -facing role focused on Large & Strategic Customers where...this role will perform: . Primary contact for the customer regarding technology and cloud service delivery… more
- Sage (Austin, TX)
- Customer Success Manager Job Description: The primary... * Identify, manage, and mitigate risk of a customer account * Attend regular Risk meetings * ... role of the Customer Success Manager is to help our customers achieve their business...Work to identify and/or develop upsell opportunities * Advocate customer needs/issues cross-departmentally * Manage account escalations… more