- Capital One (Tallahassee, FL)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Percepta (Melbourne, FL)
- …for every stage of the automotive and mobility customer journey. As a ** Customer Service Case Manager ** working **on-site** in **Melbourne, Florida** , ... and celebrates your contributions. **What You'll Be Doing** The ** Customer Service Case Manager ** will...assisting with customer /dealer connection, and educating the customer on products and services + Act… more
- Validity (Tampa, FL)
- …phone, and chat interactions to maximize overall team performance and provide efficient customer service . The role requires you to be passionate about ... About the Role As a Manager of Customer Support at Validity,...written communication skills + Continuously looking for operational and service delivery improvements; able to execute improvement initiatives by… more
- Graybar (Naples, FL)
- Become part of the excitement. As a Manager Customer Service , you will oversee customer service , administrative, operations, and logistics staff in ... Manager in managing resources within the branch + Supervise and mentor customer service , administrative, warehouse, and transportation functions + Staff all … more
- C&S Wholesale Grocers, Inc. (Miami, FL)
- …works to help feed local families, neighbors, and communities. As a Sr. Manager , Customer Experience, you will work collaboratively with customers to enhance ... remain competitive and financially healthy. The position leads the company's Customer Experience (CX) team, implements and maintains best practices, and drives… more
- ISC2 (Tallahassee, FL)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... and growth across assigned accounts. You will ensure seamless delivery of services , proactive account management, and measurable customer outcomes. You will… more
- Michaels (Pinellas Park, FL)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - TAMPA-PINELLAS PARK, FL Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Cornerstone onDemand (Jacksonville, FL)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... using cutting-edge SaaS support tools (eg AI-based automation, omnichannel communications, Self- service knowledge bases, CRM and Customer experience analytics) +… more
- American Airlines (Miami, FL)
- …in a professional and positive manner to all customers + Assists Directors with Customer Service Manager interviews and selections + Aids/guides the ... of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and accepts… more
- Coinbase (Tallahassee, FL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more