- C&S Wholesale Grocers, Inc. (Miami, FL)
- …works to help feed local families, neighbors, and communities. As a Sr. Manager , Customer Experience, you will work collaboratively with customers to enhance ... remain competitive and financially healthy. The position leads the company's Customer Experience (CX) team, implements and maintains best practices, and drives… more
- ISC2 (Tallahassee, FL)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... and growth across assigned accounts. You will ensure seamless delivery of services , proactive account management, and measurable customer outcomes. You will… more
- Michaels (Pinellas Park, FL)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - TAMPA-PINELLAS PARK, FL Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Cornerstone onDemand (Jacksonville, FL)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... using cutting-edge SaaS support tools (eg AI-based automation, omnichannel communications, Self- service knowledge bases, CRM and Customer experience analytics) +… more
- American Airlines (Miami, FL)
- …in a professional and positive manner to all customers + Assists Directors with Customer Service Manager interviews and selections + Aids/guides the ... of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and accepts… more
- PennyMac (Tampa, FL)
- … Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager ...experience in a Call Center Environment with proven strong customer service skills + Ability to work… more
- Coinbase (Tallahassee, FL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- Philips (Orlando, FL)
- …a seamless experience through expert coordination, technical know-how, and exceptional customer service . **Your role:** + You'll manage end-to-end project ... **565700 Project Manager - Installations/Construction - Imaging Systems - Field...years of experience in project management, construction, installation, or customer service -preferably in field-based environments. + Your… more
- Robert Half Finance & Accounting (Miami, FL)
- …Requirements * Minimum of 3 years of experience in a sales support or customer service role. * Proficiency in inside sales, direct sales, and inbound/outbound ... sales strategies. * Familiarity with customer service platforms like Zendesk and JIRA. * Strong analytical skills to evaluate performance metrics and identify… more
- American Airlines (Tampa, FL)
- …support through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, ... customer service elevation and company culture behaviors + Promotes an environment of mutual respect and trust between frontline team members + Establishes and… more