- Sharecare (Harrisburg, PA)
- …Under the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of Customer Service ... and daily support and management of the team. In addition, the Customer Service Manager is responsible for metric and quality performance monitoring.… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- CUSTOMER SERVICE MANAGER Job Details Job Location Whitman Plaza Store - Philadelphia, PA Salary Range $18.25 - $22.25 Hourly Description The Customer ... and achievement for the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating to the daily operations of… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- …QuickBooks, SAP, and Customer Service . Requirements * Proven experience in a Customer Support Manager role for a minimum of 3 years * Proficiency in ... Description We are in search of a Customer Support Manager to join our...team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer … more
- Comcast (Philadelphia, PA)
- …of the fastest growing providers of Ethernet services . **Job Summary** The Customer Support Manager , Carrier Services is responsible for development and ... Operations policies, procedures, and performance standards for the Carrier Services department. The Customer Support Manager...of operational metrics on a routine basis. + Provides customer service leadership regarding all facets of… more
- Corcentric (PA)
- As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based solutions, ... bright future, join us at Corcentric. As a Senior Customer Success Manager , O2C you will: +...and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success… more
- Dodge Construction Network (Harrisburg, PA)
- Customer Success Manager Location: Remote, United States **Description** TheCustomer Success Manageris a key member of our Go to Market organization responsible ... realize value through their partnership with Dodgethroughtheirfirst-yearrenewa **l** .The Customer Success Managersupports the end-to-end customer experience… more
- GE Vernova (PA)
- …policy objectives. **Job Description** **Roles and Responsibilities** What you'll do: As the Customer Portfolio Manager , you will: + Serve as our dedicated ... ) / While Planning/ Coordinating activities typically to fulfill the customer contractual obligation, order or need according to financial/commercial parameters and… more
- Confluent (Harrisburg, PA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a… more
- Cleo (Harrisburg, PA)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** Remote **What You...working at an Enterprise Software and/or SaaS Company in Customer Success, Sales/Account Management, Professional Services , or… more
- Proofpoint (Harrisburg, PA)
- …individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the full value ... of the products and services they have purchased from Proofpoint, ultimately maximizing renewals...may require regional travel. This is a post sales, customer -centric role in a fast-paced environment that demands interaction… more