- University of Rochester (Rochester, NY)
- …ABILITIES** + High degree of professionalism and motivation with excellent communication and customer service skills required + Strong ability to multi-task and ... defined case load through verifying insurances, requesting deposits for non-covered services and co-pays. Identifies complex problems, including but not limited to,… more
- Healthfirst (NY)
- …+ **Fluency in reading and speaking English and additional language.** + **Member // Customer Service experience.** + **Availability to work for 8 hours shift, ... customers to address their needs while adhering to internal Service Levels standards.** + **Creates and//or follow ups for...ups for up to 30 days on Personal Care services requests for the Mainstream population in Salesforce.** +… more
- University of Rochester (Rochester, NY)
- …on more complex assignments. **ESSENTIAL FUNCTIONS** + Interprets eligibility for admission/ service /treatment plans. + Documents in a timely, accurate manner in the ... and complexity of the census reconciliation checklist. + Discusses pending admissions/ services with physicians and their offices to ensure proper information is… more
- University of Rochester (Rochester, NY)
- …verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service . Provides patients with ... work queues. Conducts data analyses to track patient compliance with specialty services , consistently monitors the work queues and communicates with referring and… more
- University of Rochester (Rochester, NY)
- …verification. + May perform complex appointment scheduling, linking referrals, and ancillary services for the assigned specialty service . + Provides patients ... Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500281 Therapy Support Services Work Shift: UR - Day (United States of America) Range: UR URC 205… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls ... foundations, manufacturer coupons, and social work. + Collaborates with social services and case management on patient assistance. + Coordinates medication and… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls ... grants, foundations, manufacturer coupons, and social work. Collaborates with social services and case management on patient assistance. + Coordinates medication and… more
- University of Rochester (Rochester, NY)
- …as assigned **MINIMUM EDUCATION & EXPERIENCE** + High School Diploma required. Demonstrated customer service skills required. + 2 years of relevant experience ... manage patient needs effectively, including appropriate involvement of crisis services when needed. The successful candidate will demonstrate excellent… more
- University of Rochester (Rochester, NY)
- …process for the assistance programs, and collaborates with patient financial services to ensure accurate billing for the patient self-pay obligation. Organizes ... as a secondary or tertiary payer. + Works collaboratively with Patient Financial Services to ensure patient bills are held pending payment from the PAP and… more
- University of Rochester (Rochester, NY)
- …required or an equivalent combination of education and experience. + Strong customer service skills, oral communication and written communication skills are ... software (such as Flowcast), and electronic medical records, preferred. + Demonstrated customer relations skills. + Minimum of two years relevant experience… more