- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... , including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to… more
- University of Rochester (Rochester, NY)
- …on more complex assignments. **ESSENTIAL FUNCTIONS** + Interprets eligibility for admission/ service /treatment plans. + Documents in a timely, accurate manner in the ... and complexity of the census reconciliation checklist. + Discusses pending admissions/ services with physicians and their offices to ensure proper information is… more
- University of Rochester (Rochester, NY)
- …verification. May perform complex appointment scheduling, linking referrals and ancillary services for the assigned specialty service . Provides patients with ... work queues. Conducts data analyses to track patient compliance with specialty services , consistently monitors the work queues and communicates with referring and… more
- University of Rochester (Rochester, NY)
- …verification. + May perform complex appointment scheduling, linking referrals, and ancillary services for the assigned specialty service . + Provides patients ... Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500281 Therapy Support Services Work Shift: UR - Day (United States of America) Range: UR URCD… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's ... staff, collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls ... grants, foundations, manufacturer coupons, and social work. Collaborates with social services and case management on patient assistance. + Coordinates medication and… more
- Northwell Health (Plainview, NY)
- …Functions Job Qualification + High School Diploma or equivalent, required. + Prior customer service experience, preferred. + Data entry skills (80 keystrokes per ... to patients including, but not limited to visiting hours, patient rights, services etc. + Communicates and collects account balances, deductibles and co-payment… more
- University of Rochester (Rochester, NY)
- …as assigned **MINIMUM EDUCATION & EXPERIENCE** + High School Diploma required. Demonstrated customer service skills required. + 2 years of relevant experience ... manage patient needs effectively, including appropriate involvement of crisis services when needed. The successful candidate will demonstrate excellent… more
- University of Rochester (Rochester, NY)
- …process for the assistance programs, and collaborates with patient financial services to ensure accurate billing for the patient self-pay obligation. Organizes ... as a secondary or tertiary payer. + Works collaboratively with Patient Financial Services to ensure patient bills are held pending payment from the PAP and… more
- Broadview FCU (Buffalo, NY)
- …includes evening and weekend hours + Commitment to delivering exceptional customer service and driving continuous improvement Starting Compensation: $30.00/hr., ... and performance metrics such as call handling time, quality assurance and customer satisfaction scoring. + Log all member inquiries within dedicated case management… more