- Cengage Group (Los Angeles, CA)
- …tasks and priorities. + Bachelor's degree preferred with proven track record of excellent customer service experience. Join our ambitious team at Cengage and be ... please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . **What You'll Do Here:** As a Customer Success Account Specialist , you have a unique… more
- US Tech Solutions (San Diego, CA)
- **Duration: 6 Months(Hybrid)** **Job Description:** + We are seeking an experienced Customer Support Operations Specialist to join our Safety Operations team, ... you will drive insights, reporting, and process improvements to enhance customer safety and experience, collaborating closely with cross-functional teams including… more
- LA Care Health Plan (Los Angeles, CA)
- …conducting functional training Customer Solution Center (CSC) staff in Customer Service , Health Insurance Portability and Accountability Act (HIPAA) ... Customer Solution Center Training Specialist II...of phone calls. This position is responsible for training Customer Service Vendors on new Customer… more
- Amazon (Irvine, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... interview process. About the Role The role of CX Specialist at Twitch is multifaceted and crucial to the... customer obsession philosophy we are bolstering our Customer Support team to provide excellent service … more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Audit Readiness Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center (CSC) Audit Readiness Specialist II is responsible for the… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... each phone, email, or web chat communication with a customer . + Support Services shall be executed...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Xylem (Sacramento, CA)
- …to improve overall product or service quality * Maintain a high level of customer service and professionalism at all times * Strive to exceed customer ... Assist customers with setting up and using products or services * Collaborate with the technical team to resolve...customer support specialists to ensure consistent and efficient customer service * Share knowledge and best… more
- Defense Logistics Agency (Seal Beach, CA)
- …Supervises Customer Relationship Management (CRM) Cell personnel in resolving customer support issues, coordinating customer service improvements, and ... improve operational efficiency and customer satisfaction. Experience analyzing large-scale customer service operations, identifying root causes of service… more
- Sherwin-Williams (Belmont, CA)
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any… more