- Cengage Group (New York, NY)
- …tasks and priorities. + Bachelor's degree preferred with proven track record of excellent customer service experience. Join our ambitious team at Cengage and be ... please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . **What You'll Do Here:** As a Customer Success Account Specialist , you have a unique… more
- Nestle (Holbrook, NY)
- …the future of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Solutions and Claims Specialist serves as the primary point of ... the customer and sales force throughout the customer order management process. The Specialist role...customer geography/time zone. + Must have reliable internet service provider if working from home, as approved. +… more
- Indium Corporation (New Hartford, NY)
- JOB SUMMARY: The Account Specialist is a front-line customer service contact who is responsible for ensuring that the needs of an assigned group of customers ... manner * Quote prices, lead times, credit terms to customer per established guidelines * Follow up on quotes...corporate databases * Demonstrate an understanding of products and services * Provide support to other Inside Sales team… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Wells Fargo (New York, NY)
- …a Senior Credit Product Portfolio Specialist to support the Commercial Services portfolio team on customer credit related inquiries within Supply Chain ... a thorough understanding of factoring from a portfolio and customer credit perspective and the ability to communicate decisions...and analysis earned in a banking setting or shared service environment + Solid credit acumen with the ability… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... each phone, email, or web chat communication with a customer . + Support Services shall be executed...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Sherwin-Williams (Rochester, NY)
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, ... and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure… more
- Sherwin-Williams (Monroe, NY)
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, ... and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure… more
- Northwell Health (Sleepy Hollow, NY)
- …Description Supports inter-departmental functions to provide optimal patient and customer experience. Fosters and maintains relationships with key stakeholder ... members. + Supports the development, implementation and evaluation of patient/ customer experience-based programs, projects and improvements. + Gathers key… more
- University of Rochester (Rochester, NY)
- …of all functions. Provides remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for faculty ... of LAN/WAN technologies, including design, hardware and protocols required + Exceptional customer service and communication skills. Ability to diffuse difficult… more
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