- Wolters Kluwer (Philadelphia, PA)
- ** Customer Services Technical Specialist ...with colleagues. You will report to the Manager, Technical Customer Service , CP & ESG Enablon, and ... EHS - North America | Wolters Kluwer** Enablon is seeking a ** Customer Services Technical Specialist (Support Software Engineer)** to join our Sustainment… more
- Cengage Group (Philadelphia, PA)
- …tasks and priorities. + Bachelor's degree preferred with proven track record of excellent customer service experience. Join our ambitious team at Cengage and be ... please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . **What You'll Do Here:** As a Customer Success Account Specialist , you have a unique… more
- UGI Corporation (Frazer, PA)
- …equivalent work experience. * 2+ years' experience in contact center operations or customer service roles * Demonstrated expertise in call handling techniques ... Customer Support Tactical Team Specialist Location:...and customer service best practices. Preferred Experience: *...and customer service best practices. Preferred Experience: * Propane industry business… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Geisinger (Danville, PA)
- …(GED)- (Required) Experience Minimum of 1 year-Related work experience (Required), - Customer Service (Preferred) Certification(s) and License(s) OUR PURPOSE & ... language, build a positive rapport and can handle problematic interactions. The specialist takes a global approach in resolving problems and actively looks for… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... each phone, email, or web chat communication with a customer . + Support Services shall be executed...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Mohegan Sun (Wilkes Barre, PA)
- …+ Provides the functions of Technical Services Specialist and IT Customer Service Specialist support to business customers and if needed, escalates ... services against identified industry standards to ensure customer satisfaction + Responsible for implementing technical service...or related field, and two (2) years as a Customer Service Specialist or High… more
- ZOOM DRAIN (Plymouth Meeting, PA)
- …because we recognize that career advancement is a large part of job satisfaction. The Customer Service / Dispatcher role is an integral part of our operations - ... technician, to the right call, at the right time. Customer Service / Dispatcher Benefits | WHAT...ServiceTitan software (required) + Previous experience in the home services industry (required) + Strong phone contact handling skills… more
- Canon Business Process Services (Upper Darby, PA)
- Overview Service Desk operations managing customer calls and emails. Resolves and / or escalates as appropriate. Responsibilities + Responsibilities depend on ... level (I, II) and business needs + Responsible for the effective management of customer calls and emails to include recording the call and issue, working within… more
- Saint-Gobain (Malvern, PA)
- …to our customers. The CAS works within the parameters as defined by CertainTeed customer service standards and the Service Advantage guidelines. The ... (this is not a remote position) or Manager the Customer Account Specialist -2 is accountable for establishing...a professional and empathetic manner * Address and correct customer service issues, forward issues to appropriate… more