- Coinbase (Sacramento, CA)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert ... and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving… more
- Amazon (Sunnyvale, CA)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services by developing and executing comprehensive customer success… more
- Amazon (Santa Clara, CA)
- …Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied Scientist,… more
- Amazon (Culver City, CA)
- …fans, artists, and creators on a global scale. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by providing ... on how to improve business input metrics that drive growth and improve end customer experience. * Analyze data and trends to identify, action and/or influence long… more
- Amazon (Santa Clara, CA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Amazon (Santa Clara, CA)
- Description Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power of AI. As a Director of Product Management ... for Customer Engagement Technology, you will be at the forefront...https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site… more
- Amazon (East Palo Alto, CA)
- …ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you will drive...https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site… more
- SAP (San Francisco, CA)
- …**What You'll Do** As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following: + Successfully complete a ... your support in the role and is a critical customer -facing function within our Customer Success Board...of three days a week in the office or on- site with customers or partners. We are planning a… more
- Mass Markets (CA)
- POSITION OVERVIEW FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE (SASKATCHEWAN) We are looking for full-time customer service representatives to support ... most recognizable brands in the world. Schedules vary by site and project; however, we can usually find something...AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and customer sales… more
- Amazon (Culver City, CA)
- …Amazon's leading brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth * Identify,… more