- Autodesk (Olympia, WA)
- …experienced senior manager-level Communications Business Partner to support our Chief Customer Officer (CCO) with strategic business communications. This role will ... that align with and amplify Autodesk's global growth and customer success strategies. You will act as a key...existing contractor or consultant with Autodesk?** Please search for open jobs and apply internally (not on this external site… more
- Amazon (Seattle, WA)
- …As an Applied Scientist, you'll own the definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging ... GenAI, ML, and/or NLP to transform complex business requirements and customer needs into innovative technology solutions. Your expertise will be key in shaping… more
- Amazon (Seattle, WA)
- Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that mission, ... defining UX both for customers and the customer service associates who help them. When our customers have problems, we make solutions self-evident, and when they… more
- Amazon (Bellevue, WA)
- …most preferred destination for quality used items, offering unparalleled selection, value, and customer experience. As we scale to meet growing demand in this space, ... experienced Senior Program Manager to drive strategic initiatives focused on improving customer trust and product quality for Amazon Resale, a rapidly growing… more
- Mastercard (Seattle, WA)
- …and governments realize their greatest potential._ **Title and Summary** Director, Customer Success - Mastercard Identity Overview Mastercard Identity is seeking an ... experienced Director of Customer Success to successfully lead the CS function for...match; deferred compensation for eligible roles; fitness reimbursement or on- site fitness facilities; eligibility for tuition reimbursement; and many… more
- Amazon (Seattle, WA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be responsible for driving the vision of… more
- Amazon (Seattle, WA)
- …Mission - IT JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager (CSM). As a CSM, you will be the driving force behind ... identifying opportunities for improvement, and advocating for the voice of the customer . In this role, you will leverage your business relationship expertise and… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as number one in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into ... everything we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer … more
- Amazon (Seattle, WA)
- …(OCP) Specialist will work as part of the D2AS OCP team to triage and action customer facing concerns that carry a potential risk to customer privacy, trust, and ... marketplace Amazon operates in. You'll get to know the full cycle of a customer 's experience from initial contact to back-end resolution. You and your teammates will… more
- Amazon (Bellevue, WA)
- …build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey around ... we continue to provide value while increasing retention and expanding the customer 's observability footprint on AWS. The team guides customers through the technical,… more