- Coinbase (Olympia, WA)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert ... and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving… more
- Amazon (Seattle, WA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer ... Amazon's leading brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by… more
- Amazon (Seattle, WA)
- …Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied Scientist,… more
- Amazon (Seattle, WA)
- …fans, artists, and creators on a global scale. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by providing ... on how to improve business input metrics that drive growth and improve end customer experience. * Analyze data and trends to identify, action and/or influence long… more
- Amazon (Seattle, WA)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services by developing and executing comprehensive customer success… more
- Amazon (Seattle, WA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Amazon (Seattle, WA)
- Description Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power of AI. As a Director of Product Management ... for Customer Engagement Technology, you will be at the forefront...https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site… more
- Amazon (Seattle, WA)
- …ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you will drive...https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site… more
- Amazon (Seattle, WA)
- Description Are you passionate about enabling enterprise customers to transform their customer experience through GenAI? Are you a data-driven customer success ... excels at driving adoption of enterprise software? We're seeking a Senior Customer Success Manager to partner with our world-class enterprise customers, helping them… more
- Amazon (Seattle, WA)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of the most ... you will be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of strategies… more