- Monroe Tractor (Binghamton, NY)
- …focus on achieving budgetary targets, driving growth, and delivering an exceptional customer experience. This on- site leadership role requires a strategic ... to recommend and implement best practices that enhance profitability, efficiency, and customer satisfaction. This is a full-time, on- site position reporting… more
- Coinbase (Albany, NY)
- …supported. You will be responsible for the delivery and execution of customer support, monitoring service quality, and implementing process improvements to ensure ... other global leaders, internal stakeholders to achieve a seamless customer experience and scale in a thoughtful, effective way....of detail to accomplish team and organization goals. The Site Lead will identify individual strengths of team members… more
- Amazon (New York, NY)
- …executive -level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings. - Play a ... challenging and high impact areas. - Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the … more
- Ricoh Americas Corporation (New York, NY)
- **Job Title: Legal Senior On- Site Service Specialist** **Summary:** Join our dynamic team as a Legal Senior On- Site Service Specialist, where you will play a ... and escalate technical issues promptly for resolution. + Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job… more
- NTT America, Inc. (Albany, NY)
- …The **Service Delivery Manager (SDM)** is responsible for coordinating a team of on- site and/or remote consultants to deliver services with excellence for one or ... responsible for managing the day-to-day delivery both facing the customer and internally: Customer Facing: The SDM...Strategically, the SDM will collaborate with the Sales Account Executive and Line of Business Management to develop and… more
- Amazon (New York, NY)
- …sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We ... dive deep to understand each customer 's unique challenges, then craft innovative solutions that accelerate their success. This customer -first approach is how we… more
- Acxiom (Albany, NY)
- …Machine Learning). + Experience with Adobe Marketing Cloud + Adobe Experience Manager(AEM) ( Site , Assets, Multi- Site Manager, Creative Cloud Asset Link) + Adobe ... number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with...products guru, systems and security expert, sales and consulting executive , or an intern looking to gain real experience… more
- Molina Healthcare (New York, NY)
- …with Molina healthcare policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the primary point of contact ... Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution, EMR connectivity, Provider… more
- Molina Healthcare (NY)
- …with Molina healthcare policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the primary point of contact ... Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution, EMR connectivity, Provider… more
- Edgewell Personal Care (NY)
- …Work closely with leadership to define priorities and maintain a roadmap for customer -facing enhancements including site features and promos. + Write detailed ... Care. In this role, you will live and breathe customer experience and help tie customer -centric goals...and shared goals. + Own the end-to-end execution of site updates across brands - including merchandising, seasonal updates,… more