- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert ... our most valued customers. You'll join a team of customer focused support professionals who know their performance is...voices are heard through accurate issue tracking and upstream solutions . * Take ownership and use critical thinking to… more
- Robert Half Office Team (New York, NY)
- Description We are looking for a dedicated Customer Service Manager to oversee and enhance customer account management and support operations. This long-term ... strong leadership skills and expertise in call center operations, scheduling, and customer satisfaction. Responsibilities: * Supervise and guide a team of … more
- Amazon (New York, NY)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services...and "what" of generative AI use case and technical solutions at a 200-level, with the detailed "how" being… more
- Warner Bros. Discovery (New York, NY)
- …and digital assistant . + Support and author primary inputs for gen erative AI solutions . Craft content that balances customer needs and incorporates gen AI / ... here you can thrive. Your Next Role As a Customer Experience (CX) Writer on the CX Content Strategy...(including, but not limited to prompt engineering with AI solutions and visual AI technologies) + Highly adaptable and… more
- Qualtrics (New York, NY)
- …over 5,000 people across the globe who think that's work worth doing. **Senior Manager, Customer Success - FSI** **Why We Have This Role** As a Customer Success ... to drive business value and ensuring delivery of top-tier customer management. You will lead a team of individual...help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking… more
- Ricoh Americas Corporation (New York, NY)
- …and customer -obsessed collaborators who aspire to deliver the services, solutions , and technologies that empower business success. We are looking for talented, ... **Area Customer Service Coordinator** Join our team as an...and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology,… more
- SAP (New York, NY)
- …to help customers solve their business challenges by positioning value through our solutions . **What You'll Do** As an Account Executive within the SAP Academy for ... Customer Success, you will be responsible for the following:...business challenges, and gain hands-on experience with world-class cloud solutions - all while learning in a dynamic environment… more
- Justworks (New York, NY)
- Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... fit right in. Who You Are You are a customer fanatic with a proven track record of going...bigger picture and simplify complex concepts into clear, easy-to-understand solutions . You are an advocate who is not afraid… more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in ... of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of… more
- Confluent (Albany, NY)
- …the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer ... of the Confluent Portfolio and product capabilities. They are passionate about building customer relationships and embody our core value of " Customer Love".… more