- Facility Solutions Group, Inc. (Round Rock, TX)
- …the dashboard for coordinators that have been assigned to it. + Responding to customer inquiries and resolving escalated issues. + Monitor KPI and aging to ensure ... customer expectations are being maintained + Ensure proper training...use to better serve the client and maintain the customer 's KPI targets. + Assign tasks to team members.… more
- Netsync Network Solutions (Houston, TX)
- …warranty and insurance guidelines as it pertains to break-fix. + Customer , Partner/Vendor and cross-department relationship management. + Manage and update support ... cases in Customer , Netsync and OEM systems. + Work on site...Good communication skills. + Good organization skills. + Good customer service skills. + Curiosity and strong desire to… more
- Kratos Defense & Security Solutions, Inc. (Arlington, TX)
- …Duties include, but are not limited to: + Analyzing customer /stakeholder requirements, decomposing requirements, deriving requirements, and allocating requirements ... systems and software to ensure conformance with functional specifications and customer requirements. + Performing peer reviews of fellow team members' work… more
- CVS Health (Austin, TX)
- …are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital ... do it all with heart, each and every day. **Position Summary** Our ** Customer Service Representative** is the face of Aetna/Mercy Care and impacts members' service… more
- Robert Half Office Team (Plano, TX)
- Description The Bilingual (Spanish) Customer Account Manager provides professional, compassionate front-line support to external and internal partners, responding to ... voicemail, and makes outgoing calls timely, surpassing customary business standards for customer service. + Answers incoming calls regarding First Reports of Injury… more
- Deluxe (Fort Worth, TX)
- …you a proactive, dependable, problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, taking full ownership ... and merchants with powerful in-store, online, and mobile payment solutions . Our technology is paired with the latest in...the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize,… more
- Palo Alto Networks (Plano, TX)
- …and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues, ... recurring issues and collaborating with cross-functional teams to implement long-term solutions + Be 100% accountable for the customers managed within the… more
- Robert Half Office Team (Grapevine, TX)
- Description Job Summary: The Customer Service Agent is responsible for handling incoming inquiries, resolving issues, and providing outstanding support to ensure a ... positive customer experience. This role requires excellent communication skills, patience,...Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to… more
- CVS Health (Austin, TX)
- …are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital ... weeks for claims training **Permanent Schedule** M-F 8:10am-4:40pm The role of the Customer Service Representative is to be a customer -focused by putting people… more
- Capgemini (Dallas, TX)
- …Role** An ideal candidate is motivated to deliver high-quality work to drive customer satisfaction. This person uses their intellect, insight, and ability to build ... creative solutions with clients and colleagues while embracing a collaborative...capabilities and sector expertise: + **Capability Practices** : frog Customer First; Intelligent Industry; Enterprise Transformation + **Sector Practices**… more