- Amazon (Arlington, VA)
- …drive the development and enhancement of operational and analytical tools used by our Customer Support teams. In this pivotal role, you will own the tools and ... ensuring that your efforts result in measurable improvements to the customer experience. Your ability to influence technical priorities and business strategy… more
- IDS International (Arlington, VA)
- …the mission, goals/objectives, capabilities, skills and differentiators of SITE 525. + Identify customer capability gaps and align SITE 525 solutions to meet ... intimate understanding of today's greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors… more
- CACI International (Reston, VA)
- …and retention - Collaborate with internal teams including product management and customer success to deliver comprehensive solutions - Maintain deep ... understanding of the competitive landscape, market trends, and evolving customer needs within the cybersecurity and intelligence sectors - Participate in industry… more
- KBR (Chantilly, VA)
- …an integrated and total life-cycle balanced set of system, people, and process solutions that satisfy customer needs in support of system acquisitions including ... an integrated and total lifecycle balanced set of system, people, and process solutions that satisfy customer needs. + Demonstrated experience supporting system… more
- CACI International (Reston, VA)
- …and intelligence community. + Proven track record of developing innovative technical solutions to complex customer problems. + Strong executive presence and ... will partner with business development and capture teams to create winning, differentiated solutions and serve as a thought leader in applying advanced research and… more
- Amazon (Arlington, VA)
- …team of doers that work passionately to apply innovative robotics and software solutions to solve real-world issues that will transform our customers' experiences in ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- Amazon (Arlington, VA)
- Description Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join their team. CXBT's mission is to create best-in-class AI ... retrieval, and evaluation. Key job responsibilities - Build scalable solutions for real-time conversational experiences, including multilingual support, customizable… more
- Fiserv (Richmond, VA)
- …key decision-makers within clients' decision processes. + Secure funding for future customer initiatives by linking Fiserv solutions to clients' business issues. ... + Recommend new value-add solutions through unsolicited proposals to create customer demand. + Build internal and external industry networks to remain current on… more
- Cardinal Health (Richmond, VA)
- …8:30 am-5:00 EST (remote) rotate Saturday's based on business need.** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is ... responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders,...celebrate the power of our differences to create better solutions for our customers by ensuring employees can be… more
- Coinbase (Richmond, VA)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused ... are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will...communication with internal and external partners to align on solutions and drive results. * Serve as an escalation… more