- Oracle (Albany, NY)
- …you will drive the design, development, and integration of state-of-the-art AI solutions into healthcare products as an applied science leader. You will collaborate ... years production experience with LLM agents + Proven record improving agent reliability via reward modeling, policy learning, constitutional methods, tool-use… more
- Howmet Aerospace (Kingston, NY)
- …and implement Howmet procurement strategy and mission. This is a key change- agent position accountable for results, with minimal guidance, in the assigned areas ... Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus… more
- Oracle (Albany, NY)
- …flagship initiatives is the new Oracle Chat Experience - an intelligent, multi- agent system designed to help professionals across domains query data, generate ... by making them useful at scale. Disclaimer: **Certain US customer or client-facing roles may be required to comply...IC3 **About Us** As a world leader in cloud solutions , Oracle uses tomorrow's technology to tackle today's challenges.… more
- Mount Sinai Health System (Greenlawn, NY)
- …Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for ... Administrative Assistants in addressing patient concerns. 8. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
- Rubrik (Albany, NY)
- …market. **Required Qualifications:** + 7-8 years in technical roles such as Solutions Architect, Services Architect, or Senior Consultant, ideally within data ... + Define standard BOMs, sizing guidelines, and configuration patterns for typical customer and MSP use cases. Presales & Solution Architecture + Support strategic… more
- S&P Global (New York, NY)
- …to customer -centric business outcomes and build and implement scalable solutions that accelerate progress toward those outcomes in an efficient and impactful ... + Foster a culture of experimentation, innovation, and continuous improvement within Customer Excellence. + Evaluate and pilot new solutions that drive… more
- Cardinal Health (Albany, NY)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- Zoom (New York, NY)
- …center quality and customer experience. About the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI solutions that ... schema for engagement analytics, APIs and AI-generated metadata. + Analyzing large-scale agent performance data, conversational logs, and customer feedback to… more
- iCIMS (Albany, NY)
- …you will establish standards and guardrails, make build-versus-buy decisions, and advise senior leadership on how systems enable operating model shifts. You will ... secure, compliant, and scalable delivery across CRM, CPQ, CLM, Marketing Automation, Customer Success, Data, AI, and integration layers. **About Us** When you join… more
- Oracle (Albany, NY)
- **Job Description** We are at the forefront of developing cutting-edge AI solutions that push the boundaries of machine learning, LLM applications, and agentic AI. ... Our team builds real-world AI systems and deploys scalable, production-ready solutions across Oracle's enterprise customers. We are seeking a highly experienced… more