- Capital One (Austin, TX)
- Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... will have the opportunity to work on our internal agent -facing products that enable us to provide excellent service...+ Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions… more
- Oracle (Austin, TX)
- …experimentation and deployment. 4. Build and support asynchronous communication patterns **(user- agent , agent - agent and multimodal)** using message queues ... to continuously improve quality and usability. 9. Monitor and instrument solutions for performance, debugging, and reliability in production environments. 10. Stay… more
- Public Storage (Plano, TX)
- …channels, leveraging APIs, data flows, and telephony infrastructure to enhance customer experience and agent productivity. Validating end-to-end agentic systems ... + Work with IT and vendors to deliver GenAI solutions for multi-channel deployment (web, mobile, voice, agent...load balancing, rate limiting) + Document technical requirements for customer experience and agent productivity enhancements +… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager, Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... customer pain points, identifying root causes, and implementing data-driven solutions to enhance customer engagement and satisfaction. What We Offer:… more
- Coinbase (Austin, TX)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with Product and CX to… more
- Deloitte (Dallas, TX)
- …engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. ... These solutions are powered by engineering for business advantage, transforming...Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications -… more
- Capital One (Plano, TX)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... Senior Associate, Client Services Are you looking for...supports numerous critical processes and transactions. By incubating innovative solutions and embracing technology, this team creates an unforgettable… more
- Oracle (Austin, TX)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...safe and protected. Your Opportunity We are seeking a Senior Principal Applied Scientist to spearhead Generative AI and… more
- ServiceNow, Inc. (Austin, TX)
- …while informing customer on governance best practices + Interacts with senior leadership or even CXO roles to support discussions related to their implementation ... implementing applications within a Workflow + Design solutions using a Workflow's Solutions for common customer use cases, publishing those use cases for… more
- Oracle (Austin, TX)
- …Sales Enablement to create compelling messaging, demonstrations, and launch plans for AI Agent solutions . + Define success metrics and analytics to monitor AI ... to define and execute the strategy for the AI Agent and Agentic apps within the customer ...+ Revenue growth and improved attach rates for AI Agent solutions . + Team development and engagement… more