- Realtor (Austin, TX)
- …Customer Experience Ownership:** Champion the end-to-end user experience across customer tools, ensuring Realtor.com is delivering best-in-class solutions on ... looking for a Director of Product to lead the Customer Experience products, which are used by our core...core customers of our products - real estate agents, agent teams, and brokers - to manage and grow… more
- Amazon (Austin, TX)
- …decision intelligence can drive value. Partner with technical PMs to improve the agent framework, prioritizing features based on customer needs. Enable sales ... team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to join… more
- NRG Energy, Inc. (Houston, TX)
- …strategic deployment of AI technologies across call center operations to enhance both customer and agent experiences. This role is responsible for identifying, ... implementing, and optimizing AI-driven solutions that improve containment, deflection, and operational efficiency. This...This role will be instrumental in enhancing both the customer and agent experience, while driving measurable… more
- Coinbase (Austin, TX)
- …environment. *What you'll be doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, ... expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's...EAA CX AE organization is responsible for building the customer experience platforms that streamlines the customer … more
- CVS Health (Austin, TX)
- …are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital ... immerse yourself in your category, readily sharing best practices with your peers, Senior Category Manager Leader and your Division Market Manager. You will use all… more
- ServiceNow, Inc. (Addison, TX)
- …team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ... Workflows** is the functional and process expert of a customer engagement team - consulting with customers and guiding...+ Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence,… more
- KBR (Houston, TX)
- …adherence to master plans and schedules. Identify program problems and obtain solutions , such as allocation of resources or changing contractual specifications. + ... in terms of performance, objectives/standards, service delivery, quality, and customer satisfaction. + Review work orders and work order...team. + Ability to be innovative and be an agent for change. + Good organizational and communication skills… more
- Medtronic (TX)
- …**A Day in the Life** The Clinical Business Manager (CBM) will report to the Senior Director of US Field Sales and Clinical, Americas, and have a dotted line into ... our impact on patient care. + Partner with the Senior Director of Sales and Regional Sales Director(s) to...patient outcomes. + Act as a key change transformation agent for clinical change initiatives nationally and regionally. +… more
- S&P Global (Dallas, TX)
- …Role:** **Grade Level (for internal use):** 12 **The Team:** The Solutions Operations division is seeking a professional with excellent interpersonal communication, ... and accurate P&L reporting. Underpinned by our WSO Administrator and WSO Agent product suites, WSO supports complex aspects of alternatives asset management in… more
- Amazon (Dallas, TX)
- …be responsible for: - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and ... role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a… more