- Amazon (Seattle, WA)
- …representing the company's AI capabilities to senior leadership at customer organizations while ensuring our solutions deliver transformative value across ... delivery for strategic customers - Analyze complex enterprise problems and design AI agent solutions that deliver measurable business outcomes About the team… more
- Amazon (Seattle, WA)
- …Technology (CET) team within Customer Service is to create Earth's best customer service solutions by empowering our customers to utilize automation to ... Intelligence (GenAI) and machine learning technology, we strive to predict and resolve customer issues through self-service and automation solutions . The CET AI… more
- UNUM (Olympia, WA)
- …you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. ... consultant will be an expert in Unum's HR Connect solutions and will bring new platform solutions ...to our HRIS Consulting business. + Define and configure customer system changes in support of business strategy and… more
- Cardinal Health (Olympia, WA)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- Coinbase (Olympia, WA)
- …environment. *What you'll be doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, ... expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's...EAA CX AE organization is responsible for building the customer experience platforms that streamlines the customer … more
- Microsoft Corporation (Redmond, WA)
- …Facilities stakeholders to understand business needs and translate them into technical solutions . AI Agent Enablement and Platform Extensibility: + Architect and ... AI team and Bizchat team. We partner closely with a talented and senior set of Product Managers, Technical Program Managers, designers, and researchers. We're a… more
- Amazon (Bellevue, WA)
- …programs and projects across multiple supporting teams to deliver outcomes under commitments to senior AWS leaders and senior customer leaders - Analyze ... the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate? Are you committed to fundamentally… more
- Microsoft Corporation (Redmond, WA)
- …teams and leadership. Working with customers + You will partner closely with senior customer stakeholders to align on desired business outcomes. + You'll ... day-to-day execution + Rapidly prototype and iterate on innovative solutions tailored to customer needs. + Help...applications stacks and agents, including use of conversational UX, agent frameworks, and platforms like GPT and Copilot **Other… more
- Microsoft Corporation (Redmond, WA)
- …is at the heart of how business applications are designed and delivered. The **BIC Agent Cloud** organization at Microsoft is among the most thrilling to be a part ... of. BIC Agent Cloud products herald a new era of business...to revolutionize the creation of Copilots through state-of-the-art AI solutions and product offerings. This new productivity era leverages… more
- Amazon (Seattle, WA)
- …Chat capabilities. These capabilities will deeply integrate with Connect's contact routing, agent workspace, end customer experiences, and AI services. Working ... Description As part of the AWS Solutions organization, we have a vision to provide...service that helps businesses of all sizes deliver superior customer experiences at lower cost. Amazon Connect Chat is… more
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