- Lumen (Albany, NY)
- …**Preferred Certifications:** + Cisco Certified Network Associate (CCNA) + AWS Certified Solutions Architect + Microsoft Certified: Azure Solutions ... technical information and translate it into compelling marketing content. + Customer Engagement and Feedback: Develop and maintain strong relationships with key… more
- Capgemini (New York, NY)
- …Genesys Cloud CX. The ideal candidate will have a strong background in customer interaction solutions across various channels and deep expertise in third-party ... Chat, SMS, Email, and Bots using Genesys Cloud CX Architect . + Develop and integrate third-party services such as...Lambda, Lex, Polly, Workday, and CRM Dynamics. + Deliver customer interaction solutions across IVR, Web, Messaging/Chat,… more
- GE Aerospace (Schenectady, NY)
- … to address complex aerospace challenges. In this role, you will architect innovative solutions leveraging ontology, advanced analytics, and AI, while ... collaboration and continuous learning. **Job Description** **Roles and Responsibilities** + Architect and design sound/supportable technical solutions to complex… more
- Cognizant (Albany, NY)
- …Architect , develop, and deliver advanced AI-driven and automation solutions , including conversational AI, document intelligence, and multi-agent orchestration. ... Architect , develop, and deliver advanced AI-driven and automation solutions , including conversational AI, document intelligence, and multi-agent orchestration. .… more
- Ford Motor Company (Albany, NY)
- …system performance, stability, and resilience. + **Scalability & Integration Enablement:** 1. Architect and oversee the implementation of solutions that enable ... chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people's lives, this is the opportunity for… more
- Coinbase (Albany, NY)
- …partnered with customer support and compliance teams to build data solutions that improve operations, ensure regulatory accuracy, and enhance the customer ... will work closely with finance, CX, HR, compliance and data science teams. * * Architect and lead core data modeling initiatives: * Architect our core data models.… more
- Deloitte (New York, NY)
- …Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions . Our mission is to help clients modernize their full suite ... Record to Report) as well as the related operating model structures, technologies/ solutions (including AI use cases and ERP enablement) and performance measurements.… more
- Deloitte (New York, NY)
- …Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions . Our mission is to help clients modernize their full suite ... organizations. You will identify, analyze, and implement business and technology solutions that drive operational effectiveness and efficiency. In this role, you… more
- Capgemini (New York, NY)
- …channels, third-party integrations, and a strong background in delivering customer interaction solutions across various platforms. **Key Responsibilities:** ... + Design, develop, and implement multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX Architect . + Build and maintain… more
- Rocket Software (Albany, NY)
- …support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation. Rocket Solutions ... support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation. The ideal candidate… more