- iCIMS (Albany, NY)
- …AI and enterprise ecosystems, to maintain sharp and differentiated messaging. + Turn customer data , feedback, and research into actionable insights for product ... Hands-on experience creating content and tools that support sales, solutions consultants, and customer success teams. +...+ Analytical and curious, with the ability to synthesize customer insights, product data , and market research… more
- Revere Copper Products, LLC (Rome, NY)
- …team in a safe, environmentally sound and ethical manner to achieve absolute customer satisfaction through superior quality and reliability. At Revere we look for ... member of the Revere family! Summary: The IT Business Analyst will play a key role between IT and...between IT and the business stakeholders, ensuring that IT solutions meet business needs and objectives. The successful candidate… more
- Guardian Life (New York, NY)
- …This position will play a key role in delivering integrated solutions and services that meet business initiatives, product launches, process improvements, ... help teams understand user needs, journey maps to describe customer experiences across the operational value stream & story...Requirements could include but are not limited to: + Data Mapping + Data configuration + UI/Business… more
- City of New York (New York, NY)
- …Description Post for permanent DOHMH employee in the title of Administrative Staff Analyst only** The Bureau of Workforce Development and Training, which houses the ... inclusive training programs that align with strategic goals relating to customer experience, supervisory and leadership development in the public health field.… more
- TD Bank (New York, NY)
- …to detail.** **Job Description:** The Senior Compliance Governance & Operations Analyst provides a range of research, analytical and/or operational process support ... and to escalate instances of non-compliance. + Works independently as the senior analyst /subject matter expert and may coach and educate others + Oversees and/or… more
- GoTo (Albany, NY)
- …brand experience for our customers. + **Collaborating cross-functionally:** Working closely with customer acquisition, B+C, analyst , SEO to bring campaigns to ... Leverage AI tool to develop engaging and relevant marketing content such (blogs, customer testimonials) that are consistent with GH brand message and values, to… more
- Highmark Health (Buffalo, NY)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... with IT to deliver projects and explore new capabilities and technology solutions for our users. Will be accountable for ensuring ongoing strategic planning… more
- American Express (New York, NY)
- …+ Ideation - Be a passionate advocate for the customer , grounding ideas in data driven solutions by partnering with our customer research team to ... it comes to developing the most effective technology led solutions to improve our customer 's digital experiences....Express. As part of the broader Enterprise Digital & Data Solutions team focused on consumer acquisition,… more
- KeyBank (Syracuse, NY)
- …needs, based on the review and analysis of personal and business financial data gathered through Relationship Reviews, the Customer Relationship Manager (CRM) ... financial needs through expert advice and personalized banking, borrowing and investment solutions . The Relationship Manager is at the center of this client promise… more
- Cengage Group (New York, NY)
- …such as user research, interviews, and data analysis, to identify customer problems and validate potential solutions . + Conduct rapid prototyping, user ... working on technology-powered products as either a product manager, product designer, engineer, data analyst , data scientist, or user researcher. +… more