- Oracle (Albany, NY)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the … more
- SHI (Albany, NY)
- …grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...make basic inferences. + Problem-Solving: Can identify problems, propose solutions , and take action to resolve them without explicit… more
- ADP (New York, NY)
- …team is driving our global growth as a worldwide leader of workforce solutions . If you believe in the power of relationships, we'll give you the tools, training ... a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and… more
- Coinbase (Albany, NY)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions , such as chatbots, LLM-based assistants, or… more
- JPMorgan Chase (New York, NY)
- …and get more from the brands they love. As a Senior Associate, Client Success Manager within Chase Media Solutions , you will report to the Client Success Team ... Chase Media Solutions harnesses the power of Chase to help...relatedclient-facing role withinthedigital media or performance marketingindustry + Demonstrated customer -focus to meet and exceed expectations across multiple clients… more
- Microsoft Corporation (New York, NY)
- …delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads and will develop and execute technical ... are looking for a highly motivated and passionate **Senior** ** Customer Success Account Manager (CSAM)** to drive... executives **Technical Relevance:** - You will align Microsoft solutions with customer needs, leveraging expertise in… more
- Republic Services (Altamont, NY)
- …training and end-user support. + Works closely with sales team to propose customer solutions compliant with appropriate local, state and federal regulations. + ... or through on-site technicians/leads/foreman. **PRINCIPAL RESPONSIBILITIES:** + Performs onsite customer service work including, but not limited to: regulatory… more
- Hilton (Albany, NY)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you... Excellence Team, you will strive to provide personalized solutions that inspire a passion for travel, making a… more
- JPMorgan Chase (New York, NY)
- Join the Wealth Management Solutions team as a Product Manager focused on the firm's Donor Advised Fund (DAF) product offering. This role is responsible for ... + Identify and analyze new product capabilities and features based on customer demand and market opportunities, especially in investment options. + Develop clear… more
- JPMorgan Chase (New York, NY)
- The Card Customer Experience Product team is seeking a highly effective, customer -focused, and proactive Product Manager to help lead the rapidly growing ... and end-to-end capabilities within the Card organizations. The Product Manager will own a key product area with high...market research to uncover customer problems, target customer segments, and solutions to solve those… more