- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic ... to the training team to enhance current training. + Documents customer /call communications processes and makes recommendations. + Implements operational process… more
- Palo Alto Networks (Reston, VA)
- …As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support, weekly reviews, root cause analysis for ... will provide personalized support and become deeply familiar with your customer 's implementation and business priorities, proactively driving best practices to help… more
- CARMAX (Woodbridge, VA)
- …career should be! General Summary: Under limited Supervision, responsible for providing customer service and helping to meet individual and store Appraisal Buy ... Principle Duties and Responsibilities: + Providing exceptional service throughout the customer 's experience. + Establishing rapport quickly, with all types of… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents ... and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical support through analysis and problem solving 100%… more
- OneMain Financial (Orange, VA)
- …demands of the role, ensuring timely and efficient service + Exceed customer expectations through ease, empathy and encouragement, delivering results related to ... process and life cycle, presenting tailored solutions based on customer needs + Manage the life cycle of loans,...School Diploma or GED **Preferred:** + Sales, Collections or Customer Service experience + Bilingual - Spanish **Location:** On… more
- Staples (Williamsburg, VA)
- …Retail Stores Job Schedule: Part time On-site Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store ... active role in helping both your store and your customer win. + Create a positive, inviting environment for...a total solution + Respond quickly and resourcefully to customer requests and concerns on the sales floor +… more
- Staples (Woodbridge, VA)
- …+ Engage customers and present products & solutions that drive sales with our customer 's needs in mind + Verify customer identity, scan required documents into ... database system, take passport photos + Complete customer fingerprint images, biometric & data capture processes and paperwork + Perform basic maintenance and… more
- Wolters Kluwer (Richmond, VA)
- …demand for the organization's products and services, driving revenue and ensuring high customer satisfaction. You will be part of the Health Learning, Research & ... in assigned accounts. + Conduct thorough needs analysis to align products/services to customer requirements. + Negotiate terms and close sales with a high degree of… more
- ARAMARK (Charlottesville, VA)
- …ensure performance levels are maintained. Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Adaptable to ... customer needs. Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer,… more
- Deloitte (Rosslyn, VA)
- Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, ... transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer... customer experiences and drive sustained growth and customer value creation and capture, through customer … more