- Amazon (Irvine, CA)
- …and data-driven Senior Product Marketing Manager (PMM) to join our team to drive our customer acquisition strategy . In this role, you will be growing Amazon Luna ... Key job responsibilities * Develop and deliver the marketing strategy to maximize customer acquisition, focusing on traffic and conversion. * Build partnerships… more
- Google (Sunnyvale, CA)
- …more about benefits at Google . **Responsibilities:** + Develop and execute a global customer success strategy that drives adoption, usage for millions of SMBs, ... equivalent practical experience. + 10 years of experience in customer -facing roles, and 5 years of experience in a...engagement models. + Design and implement a comprehensive digital strategy to engage and support customers. + Evaluate and… more
- Abbott (Alameda, CA)
- …and Operations** plays a pivotal role in shaping and optimizing business strategy , outcomes and capabilities through our customer -facing systems and business ... and maintain comprehensive business architecture blueprints that articulate ADC's customer experience strategy , operational vision, and multi-year transformation… more
- The Hertz Corporation (Sacramento, CA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... environments. Whether your background is in contact center operations, loyalty strategy , customer segmentation, or CX design, you know how to lead complex… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication,… more
- Intuit (San Francisco, CA)
- …you'll bring** **Experience & Industry Expertise** 6-8 years of experience in customer experience strategy , product management, or related fields, preferably in ... define the required deliverables and timelines to drive service strategy and innovation. **Elevate the Customer Experience -** Be the voice of the customer… more
- Kuehne+Nagel (Torrance, CA)
- … Customer Care Manager (ZA-C) is responsible for implementing and managing the Customer Care strategy on a Area level as well as continuously optimizing ... Locations + To take ownership and ensure the implementation of a Customer Care strategy in location + To ensure close cooperation with Operational/Revenue Care… more
- Cleo (Sacramento, CA)
- …Customer Success Manager** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a...launch to renewal, to ensure a seamless and optimal customer journey. + Manage a customer base… more
- PagerDuty (San Francisco, CA)
- … Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- TE Connectivity (CA)
- …of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy . **What your background should look like:** Strengthens ... CUSTOMER SERVICE ASSOCIATE IV **At TE, you will...and more connected world.** **Job Overview** TE Connectivity's Customer Service Teams interact with customers, company sales and/or… more