- Republic Services (Gardena, CA)
- …SUMMARY:** With an in-depth knowledge of the Company's services and processes, a Customer Service Consultant delivers the highest level of quality service to our ... and cross-sells additional services to residential and commercial customers. The Customer Service Consultant receives and responds to escalated residential and… more
- Rubrik (Sacramento, CA)
- …the world's data and redefine cyber resilience. As **Sr. Manager, Practitioner Customer Advocacy** you'll play a pivotal role in building deep, authentic connections ... build community at scale. Working across engineering, product management, customer success, and GTM teams, you'll help bridge the...to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... (GenAI) and machine learning technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET AI team leads… more
- ServiceNow, Inc. (San Diego, CA)
- …Senior Manager, Digital Customer Lifecycle & Adoption, you will lead the strategy and execution of digital programs that drive customer engagement, product ... customer experiences through digital innovation. **Key Responsibilities** Lifecycle Strategy & Execution + Design and implement end-to-end digital lifecycle… more
- SAP (San Francisco, CA)
- …empowers our customers to achieve their full potential by understanding their strategy , unique business goals, and desired outcomes, thereby driving cloud revenue ... **What You'll Do** As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following: + Successfully complete a… more
- Intuit (San Diego, CA)
- **Overview** Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem (TurboTax, ... and developing the organization. **What you'll bring** * 7+ years of Customer Experience experience, including leading in a highly matrixed, cross-functional, and… more
- Intuit (San Diego, CA)
- …skilled and experienced Leader of Implementation Experts to join our Customer Success organization, specifically supporting our growing Intuit Enterprise Suite (IES) ... customer base. This pivotal leadership role is paramount for...for defining, leading, and continuously optimizing the end-to-end implementation strategy for Intuit Enterprise Suite (IES) high-value accounts. The… more
- Amazon (Santa Clara, CA)
- …Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... implementing, and monitoring a comprehensive data strategy . We also develop and apply Generative Artificial Intelligence...(ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As… more
- LiveRamp (San Francisco, CA)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
- Hartford Steam Boiler Inspection and Insurance Company (San Francisco, CA)
- Customer Success Manager **Company** HSB **Location** San Francisco , United States As part of the Digital Risk Management team, you will be working in a startup ... Bay area. You will be actively involved as the customer success manager for our B2B and B2C SaaS...part of the Global Innovation Group, interacting with product strategy , global product management, software engineering teams, and every… more