- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication,… more
- Intuit (San Francisco, CA)
- …you'll bring** **Experience & Industry Expertise** 6-8 years of experience in customer experience strategy , product management, or related fields, preferably in ... define the required deliverables and timelines to drive service strategy and innovation. **Elevate the Customer Experience -** Be the voice of the customer… more
- Kuehne+Nagel (Torrance, CA)
- … Customer Care Manager (ZA-C) is responsible for implementing and managing the Customer Care strategy on a Area level as well as continuously optimizing ... Locations + To take ownership and ensure the implementation of a Customer Care strategy in location + To ensure close cooperation with Operational/Revenue Care… more
- Cleo (Sacramento, CA)
- …Customer Success Manager** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a...launch to renewal, to ensure a seamless and optimal customer journey. + Manage a customer base… more
- PagerDuty (San Francisco, CA)
- … Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- TE Connectivity (CA)
- …of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy . **What your background should look like:** Strengthens ... CUSTOMER SERVICE ASSOCIATE IV **At TE, you will...and more connected world.** **Job Overview** TE Connectivity's Customer Service Teams interact with customers, company sales and/or… more
- Meta (Menlo Park, CA)
- …a holistic understanding of our products, markets, and opportunities to service customer needs **Required Skills:** Product Strategy - Generative AI ... **Summary:** The Product Strategy team's mission is to 'shape the best...strategic direction for Meta'. As part of the Chief Strategy Office, we enable Meta to most effectively allocate… more
- Intuit (San Diego, CA)
- …is executing on key company-wide initiatives to help deliver against our vision and strategy . Customer success is no longer downstream care operations but is a ... **Overview** Intuit's Customer Success team, within the Consumer Platform Team,...that span digital and human touchpoints. Able to translate strategy into actionable blueprints that align stakeholders and drive… more
- Amazon (Sunnyvale, CA)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists...learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption.… more
- Datavant (Sacramento, CA)
- …Given our SaaS business model and our focus on a "land and expand" strategy , Customer Success is absolutely vital to our long-term profitability. We will ... and life experiences to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment.… more