- Datavant (Springfield, IL)
- …responsibility will be to support the transformation of the commercial org through customer segmentation, GTM models design, sales strategy and customer ... by: + Work cross-functionally to leverage market and customer insights to identify the optimal pricing strategy... customer insights to identify the optimal pricing strategy across verticals + Track price execution across sales… more
- Proofpoint (Chicago, IL)
- …all post-sale functions. The Senior Manager will work directly with the Head of Strategy & Transformation and the broader Customer Office leadership team and ... a senior-level individual contributor role reporting to the Senior Director, Strategy & Operations, Customer Office. **Your Responsibilities** **Strategic… more
- Proofpoint (Chicago, IL)
- …be a senior level individual contributor reporting to Senior Director, Strategy & Operations, Customer Office. **Your Responsibilities** **Strategic Analysis** ... + Conduct complex analysis to inform key decisions and long-term strategy for Customer Success. + Deliver insights on customer segmentation, churn risk and… more
- Huntington National Bank (Rosemont, IL)
- …M&A initiatives, ensuring seamless customer transitions and communications. Product & Feature Strategy + Drive customer strategy for product changes and ... Description Huntington Bank is seeking a seasoned, visionary leader to head our Customer Engagement Marketing function. This role is pivotal in shaping and executing… more
- Medtronic (Chicago, IL)
- …for working with internal stakeholders to align on US HugoTM and IllumisiteTM customer training strategy , execution plans, and performance metrics. The US ... + Collaborates with internal and external stakeholders to develop the US Customer Training strategy and annual execution plan. + Develops and executes the annual… more
- ISC2 (Springfield, IL)
- …to deliver exceptional customer experiences + Define and implement the customer success strategy , focusing on retention, exam completion, and account growth ... that empowers all of our successes. Learn more. **Position Summary** The Manager, Customer Success & Account Management leads the team responsible for ensuring … more
- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication,… more
- Google (Chicago, IL)
- …that are presented in a logical and compelling story. + Evolve our customer 's marketing strategy by setting the required foundation and infrastructure for ... Analytical Lead, Large Customer Sales _corporate_fare_ Google _place_ Chicago, IL, USA...of traditional as well as digital marketing tactics and strategy . + Knowledge of Google Ad products, product capabilities… more
- Crate & Barrel (Northbrook, IL)
- … Experience + Strategic Leadership: Own and evolve the enterprise-wide Voice of the Customer (VoC) strategy , ensuring customer feedback is a key driver ... with an inclusive mindset to join our team as a Manager, Customer Experience. The Customer Experience (CX) Manager is a strategic leader responsible for shaping… more
- CADDi (Chicago, IL)
- …here in Chicago. + Opportunity to contribute to developing and implementing a winning customer success strategy as a foundational member where you will put your ... At CADDi, we're looking for a skilled Customer Success Manager to join our team and...and you'll wear multiple hats and contribute to various customer -facing functions at CADDi. What your days will look… more
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