- BioLife Plasma Services (Bannockburn, IL)
- …planning, and scheduling to ensure optimal resource allocation. + Optimize customer interaction processes, including first call resolution, escalation handling, and ... tools or from live agents. + Ensure adherence to operational policies and procedures. ** Customer Experience** : + Ensure high levels of customer satisfaction and… more
- Palo Alto Networks (Chicago, IL)
- …Consultant you provide technical leadership and expertise and guidance in your customer 's security transformation journey. You will play a key role in defining ... technical solutions that secure a customer 's key business imperatives and ensuring value realization of...to ensure a one-team approach that demonstrates a cohesive strategy . + Promoting end-to-end solutions that include PANW and/or… more
- Kyndryl (Chicago, IL)
- …this role, you'll be involved in strategic planning, business development, customer relationship management, and ensuring the delivery of high-quality SAP consulting ... + **Business Development:** Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This… more
- ITW (Carol Stream, IL)
- …The Key Account Manager provides overall account leadership and acts as the key customer interface for an array of large accounts, to maintain, create, and gain ... for obtaining and developing new opportunities, in targeted markets, with similar customer types to support growth. **Principal Accountabilities** : + Key … more
- BD (Becton, Dickinson and Company) (Vernon Hills, IL)
- …to customer complaints. + Contribute to the business-wide Quality strategy and objectives. + Ensure the customer complaint investigation, procedures, ... Able to manage the end to end process of customer complaints including review and maintenance of complaint files...and maintenance of complaint files and responses sent to customer . + Investigate customer complaints for assigned… more
- Merck (Springfield, IL)
- …within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems ... sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling. + Provide… more
- TEKsystems (Rolling Meadows, IL)
- …FSCS is a link for all service needs from the sales organization and customer care team. 40 calls a day Essential Responsibilities -Address complaints and resolve ... -Document call information according to standard operating procedures -Handle customer inquiries both telephonically and by email -Research required information… more
- Wolters Kluwer (Springfield, IL)
- …in setting and negotiating terms. You will significantly contribute to customer satisfaction and revenue growth. \#Responsibilities: + Identify and develop new ... Negotiate product/service terms with moderate authority. + Maintain comprehensive records of customer interactions and sales metrics. + Follow up on leads and… more
- Datavant (Springfield, IL)
- …customers through new features, use cases, and products. + Partner closely with Customer Success, Privacy Delivery, Go to Market, Product, and Engineering teams to ... not only drive customer projects forward but also to address ...other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that… more
- BUNZL (Romeoville, IL)
- …across the business. Success is measured through P&L management, service excellence, customer satisfaction, and business execution. The primary objective is to drive ... profitable growth by executing the division strategy within the service organization to create a unique and superior customer experience. **Location: Romeoville,… more