- Merck (Austin, TX)
- …path to therapy manufacturing. + Enable the development and execution of the customer -facing field role strategy , focused on designing an effective field ... **Job Description** **Director, US Oncology Marketing, INT Treatment Site Strategy & Execution Lead** The US Oncology business within our company is a growing and… more
- Confluent (Austin, TX)
- …with over 10 years of experience in roles such as Strategic Consulting, Deal Strategy , Finance, or customer negotiations + Proficiency in financial analysis and ... Role:** As a Sr. Director leading our Global Deal Strategy team, you will be a key collaborator with...will be a key collaborator with Confluent's Sales and Customer Success Group (CSG) leadership focused on developing and… more
- PulteGroup (Coppell, TX)
- …solving real world business problems with a strong desire to create the best customer experience. The product strategy team works towards solving real world ... Fortune 100 Best Companies to Work for list! Product Strategy (PGP Title and PIA): We are seeking a...in a strategic project working with the product and strategy team of PGP Title and Pulte Insurance. A… more
- Intuit (Plano, TX)
- …Enterprise Suite** operations. This role is pivotal in **elevating our supportability strategy ** , **enhancing the end-to-end customer experience** , and ... customer resolution rates and reduce friction in the support journey. ** Customer -Facing Strategy ** + Engage directly with customers, support teams, and… more
- SCI Shared Resources, LLC (Houston, TX)
- …and satisfaction throughout the digital customer lifecycle. **JOB RESPONSIBILITIES** ** Customer Experience Strategy & Customer Journey:** + **Build ... with the Digital Leaders to develop and implement the CX strategy and future-state customer journey. Analyze customer touchpoints, identify pain points, and… more
- Microsoft Corporation (Irving, TX)
- …promoting identified opportunities for growth. Leads the team to adopt organizational and customer success strategy to maximize customer 's investments and ... is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate,... success. By uniting our Small Medium Business, Corporate, Strategy , and Partner teams, we are unlocking the largest… more
- Brink's (Coppell, TX)
- …large financial institutions. This role is a key influencer in shaping customer experience strategy , driving alignment of service processes and performance ... seamless service delivery. + Data-Driven Decision-Making: Use analytics and customer insights to inform strategy and measure...Use analytics and customer insights to inform strategy and measure success. + People Leadership: Inspire, coach,… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …today's healthcare professionals, caregivers, and patients. Key Responsibilities Include: + ** Strategy Execution** : Execute the overarching customer engagement ... **Job Overview:** The Director, Customer Engagement Platforms (CEP) will be responsible for...responsible for overseeing the development, implementation, and optimization of customer engagement platforms, starting with, but not limited to,… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication,… more
- Capital One (Austin, TX)
- …Why Join Us: + Impactful Role: Play a critical role in shaping our customer trust strategy , directly influencing business growth and sales success by building ... Senior Manager, Customer Trust & Field Security Specialist - Capital...privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive… more