- Datavant (Austin, TX)
- …Given our SaaS business model and our focus on a "land and expand" strategy , Customer Success is absolutely vital to our long-term profitability. We will ... and life experiences to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment.… more
- JPMorgan Chase (Plano, TX)
- …roles and responsibilities for execution + Collaborate with partners to define customer experience strategic improvements, implement strategy and measure impact ... will work closely with Product, Sales, and Operations teams to evaluate customer feedback, pinpoint areas for enhancement, and create actionable insights. **Job… more
- Microsoft Corporation (Irving, TX)
- …and leverages in-depth knowledge of Microsoft's offerings (eg, product landscape, solutions, strategy to address customer needs) to share knowledge internally, ... customer knowledge. Delivers solutions into overall long-term business strategy . + Proactively elevates stakeholder relationships and uses Microsoft sales… more
- Amazon (Dallas, TX)
- …and be a proven collaborator across multiple stakeholders including engaging at partner/ customer C-suite levels. Strategy : This individual will work with the ... provide advice on the competitive situation, create an actionable strategy , and lead engagement with the customer ....actionable strategy , and lead engagement with the customer . Structure: You will be able to distill business… more
- NTT America, Inc. (Austin, TX)
- …Portfolio + Industry Requirements + Go-To-Market Strategy + Value Engineering + Customer Strategy + Customer Engagement + Implementation Oversight + ... a foundation for future success. **Duties and Responsibilities:** + **Account & Customer Relationship Management:** + Take full ownership of accounts, overseeing the… more
- CVS Health (Austin, TX)
- … needs are understood and key issues are addressed. . Responsible for Customer Strategy & Relationship Management for day-to-day contacts, senior management, and ... maintain and executes strategic cross-functional annual business plan and account strategy by customer that reflects the customer 's business objectives and… more
- Grifols Shared Services North America, Inc (Dallas, TX)
- …Management insights to Sales Leadership and appropriate internal stakeholders to assist in customer strategy development and resource needs + Utilization of all ... specific geographic alignment. **The KAM Role will execute the following:** **KAM Customer Related Responsibilities and Activities** + Cultivate a network of Grifols… more
- Baylor Scott & White Health (Dallas, TX)
- …you will turn customer feedback into actionable insights that shape organizational strategy and elevate the customer experience. You'll lead the analysis of ... and strategy drivers, and manage always-on dashboards that monitor customer sentiment and experience trends. You'll collaborate closely with analytics, … more
- Highmark Health (Austin, TX)
- …principles to develop new products and experiences that delight and create durable customer and business value + Socialize product strategy and roadmap with ... requirements, user stories, and acceptance criteria, ensuring alignment with experience strategy , business objectives, and customer needs. + Manage product… more
- SpaceX (Bastrop, TX)
- …CA, Redmond, WA or Bastrop, TX and is responsible for the global Enterprise Customer Success team. RESPONSIBILITIES: + Strategy + Understand the needs of the ... Sr. Manager, Enterprise Customer Success (Starlink) Bastrop, TX Apply SpaceX was...Enterprise business and develop strategy , business metrics, and goals to guide the organization… more