- Cengage Group (Houston, TX)
- …campaigns and optimize demand performance across all channels. **What You'll Do Here:** ** Customer Acquisition Strategy :** + Own the end-to-end strategy for ... this leader plays a critical role in delivering the go-to-market demand strategy and driving scalable, modern marketing programs aligned to business priorities. The… more
- PagerDuty (Austin, TX)
- …with a hands on approach + Be future focused by incorporating corporate strategy , customer needs, industry trends, and technology together + Actively participate ... can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces...engagements that yield input into our technology vision and strategy . You will report to the CTO and play… more
- American Express (TX)
- …goals and objectives, including but not limited to, a deep understanding of customer financials, business strategy and business risks as it relates to ... clients. Qualified candidate must provide proactive consultation to develop strong customer relationships and to drive and lead global program growth, profitability… more
- Oracle (Austin, TX)
- …Services, and Customer Success to deliver AI-driven solutions that transform customer service experiences. ** Strategy and Vision:** + Develop a compelling ... product vision and multi-year strategy for AI Agents in customer service, aligning with the company's overall objectives. + Establish clear market positioning… more
- Datavant (Austin, TX)
- …Product, Solutions, and Delivery teams to ensure cohesive go-to-market execution and customer success. + **Market Strategy :** Stay informed on market trends, ... competitive dynamics, and customer feedback to guide team strategy and product positioning. + **Executive Engagement:** Build and maintain strong relationships… more
- Intuit (Plano, TX)
- …our existing customer base. This position is central to our customer retention strategy , proactively engaging customers throughout their renewal lifecycle. ... **Growth and Retention Specialist** is a strategic, customer -facing role focused on protecting and growing...upsell and cross-sell. This requires a deep understanding of customer objectives, the ability to articulate our value proposition… more
- Mass Markets (Dallas, TX)
- …resolve customer service calls using modern contact center technology and customer experience strategy . When opportunities arise, you will learn to quickly ... inbound calls and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with… more
- Mass Markets (Killeen, TX)
- …upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy . As a highly trained expert on products, ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Wolters Kluwer (Coppell, TX)
- …opportunities and evaluate build/buy/partner decisions + Improve Product adoption + Improve Customer Satisfaction (NPS) Commercial Strategy & Revenue Ownership + ... a Director of Commercial Product Management responsible for defining Go-To-Market (GTM) strategy and executing the product vision and strategy across product… more
- Coinbase (Austin, TX)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution for ... * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, buying… more