- Govini (Arlington, VA)
- …office and reports directly to the CEO. Key Responsibilities + Drive Customer Acquisition, Expansion, and Retention. Collaborate with Sales Account Leads to ... in each account + Strengthen Brand Marketing and Positioning. Guide brand strategy , positioning, and messaging both internally and externally as the lead brand… more
- Palo Alto Networks (Arlington, VA)
- …with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 Incident Response (IR) practice + Lead the IR practice by ... Ensure the consistency and quality of our services and highest level of customer service + Integrate threat intelligence into our services by deepening the feedback… more
- Amazon (Arlington, VA)
- …punch lists, report and generate remediation plans, action and close all customer complaints and defects, provide recommendations based on product and vendor ... and communicate with internal customers to describe features, technical designs and strategy . - Identify and respond to risks and high-priority issues rapidly and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for event/incident resolution, and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... key in coordinating and supervising helpdesk operations, driving efficiency and excellence in customer support. Join us to make a significant impact by enhancing our… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …Subject Matter Expert (SME) - Intermediate** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort ... ticket resolution metrics. Provide Performance Metrics Dashboards. Provides post-implementation customer support and conduct outreach to facilitate accurate and… more
- NTT America, Inc. (Richmond, VA)
- …Sales Representatives to develop a thorough understanding of hyperscale customer technical requirements particularly electrical and mechanical systems. + Executes ... Works closely with the overall Global Product & Sales Strategy team and consults/assists in capacity and space planning...and lease reviews, ensuring terms align with both the customer 's and NTT Data GDC requirements. + Works closely… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …the development and maintenance of a knowledge base for common issues. * Customer Service: Providing excellent customer service and maintaining a positive ... technical hardware and/or software issues, and providing quick resolution and customer service. * Highly Desired: Demonstrated experience working help desk issues… more
- TD Bank (Vienna, VA)
- …are customer facing. As we build our business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to ... adaptable and capable of managing diverse responsibilities. SQL and Python. ** Customer Accountabilities:** + Understands business context and data infrastructure and… more
- L. L. Bean, Inc. (Richmond, VA)
- …the store leadership team, and ensures delivery of the legendary LL Bean customer experience within an outdoor lifestyle concept retail store. The Store Team Leader ... signage and promotions + Executes markdowns and merchandise recovery Responsibilities: Customer Experience: + Models and fosters an environment where service is… more