- TekSynap (Arlington, VA)
- …of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the Contractor designated Change lead; + Act as the ... desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief… more
- CACI International (Alexandria, VA)
- …work closely with the Operations Manager, Technical Architect, and the Customer to define and solution IT operations/engineering enhancements and facilitate ... enterprise IT strategy execution. **Responsibilities:** + Maintain and Monitor cloud-based services...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- CACI International (VA)
- …Provide recommendations supportive of Global Model and long-term organization strategy for enterprise level applications, architecture, upgrades, interfaces, and ... expenditures, supplier cost update, revenue recognition, collection, OKC workflow, customer maintenance, gross pay (labor) and non-labor charges, year-end order… more
- Capital One (Richmond, VA)
- …This individual will be accountable to drive a cohesive datamart/aggregation strategy across our org in collaboration with multiple enterprise partners. This ... simultaneously have the technical chops to ensure that we build compelling, customer -oriented solutions in an iterative methodology. Success in the role requires an… more
- Walgreens (Alexandria, VA)
- …and answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive and ... Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management + Analyzes… more
- Highmark Health (Richmond, VA)
- …our customers. The incumbent will be responsible for taking a software quality and customer view of software solutions so that the developers can build high quality ... concisely **OR** writing test plans according to standard templates, defining test strategy and assumptions **OR** test case and test plan peer review **Preferred**… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Agile ceremonies throughout team's iterations. * Responsible for communicating with the customer and the team, tracking tasks and producing quality deliverables. * ... management, interpersonal and communication skills (verbal and written). * Customer - and relationship-focused, process-driven, metric-focused, results-oriented, organized, and self-directed.… more
- Amazon (Arlington, VA)
- …professionals - Engage with customers throughout the service lifecycle - Responsible for customer service adoption success and performance A day in the life Daily ... activities will include: - voice-of- customer meetings (often on-site at various Amazon locations) -...product or program management experience - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and… more
- Capital One (Mclean, VA)
- …Automation team to efficiently obtain the data necessary for comprehensive customer and counterparty activity reviews and to find efficiencies in investigative ... in PPPs and proactive investigations + Experience setting and driving strategy for teams, influencing executive leaders, and resolving highly complex business… more
- SAIC (Mclean, VA)
- …document technical artifacts that follow the governance framework for a customer organization; ensuring compliance with relevant regulations, policies, and best ... **Job Responsibilities:** + Develop technical documentation that follow the customer 's governance framework to include SOPs, knowledge articles, governance and… more